Total complaints
1
Filed since Thes
2026 data Public-data reference. official source
FCRA Section 611 requires that credit bureaus investigate disputed information and provide an update within XXXX days.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,78660,,Consent provided,Web,2025-12-23,Closed with explanation,Yes,N/A,18237031
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows FCRA Section 611 requires that credit bureaus investigate disputed information and provide an update within XXXX days.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,78660,,Consent provided,Web,2025-12-23,Closed with explanation,Yes,N/A,18237031's complaint history from CFPB public records. 1 consumers have filed complaints since Thes. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
Thes
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
FCRA Section 611 requires that credit bureaus investigate disputed information and provide an update within XXXX days.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,78660,,Consent provided,Web,2025-12-23,Closed with explanation,Yes,N/A,18237031 complaint mix by product
- incorrect addresses 1 100.0% – 0% relief
How FCRA Section 611 requires that credit bureaus investigate disputed information and provide an update within XXXX days.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,78660,,Consent provided,Web,2025-12-23,Closed with explanation,Yes,N/A,18237031's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| incorrect addresses | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and false reporting of a late closure for XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About FCRA Section 611 requires that credit bureaus investigate disputed information and provide an update within XXXX days.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,78660,,Consent provided,Web,2025-12-23,Closed with explanation,Yes,N/A,18237031
FCRA Section 611 requires that credit bureaus investigate disputed information and provide an update within XXXX days.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,78660,,Consent provided,Web,2025-12-23,Closed with explanation,Yes,N/A,18237031 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Thes, and the most recent logged activity is These issu, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, FCRA Section 611 requires that credit bureaus investigate disputed information and provide an update within XXXX days.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,78660,,Consent provided,Web,2025-12-23,Closed with explanation,Yes,N/A,18237031 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "incorrect addresses", and the single most common underlying issue is "and false reporting of a late closure for XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating FCRA Section 611 requires that credit bureaus investigate disputed information and provide an update within XXXX days.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,78660,,Consent provided,Web,2025-12-23,Closed with explanation,Yes,N/A,18237031: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does FCRA Section 611 requires that credit bureaus investigate disputed information and provide an update within XXXX days.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,78660,,Consent provided,Web,2025-12-23,Closed with explanation,Yes,N/A,18237031 have?
FCRA Section 611 requires that credit bureaus investigate disputed information and provide an update within XXXX days.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,78660,,Consent provided,Web,2025-12-23,Closed with explanation,Yes,N/A,18237031 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does FCRA Section 611 requires that credit bureaus investigate disputed information and provide an update within XXXX days.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,78660,,Consent provided,Web,2025-12-23,Closed with explanation,Yes,N/A,18237031 respond to complaints on time?
FCRA Section 611 requires that credit bureaus investigate disputed information and provide an update within XXXX days.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,78660,,Consent provided,Web,2025-12-23,Closed with explanation,Yes,N/A,18237031 has a 0% timely response rate to CFPB complaints.
What is the most common complaint about FCRA Section 611 requires that credit bureaus investigate disputed information and provide an update within XXXX days.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,78660,,Consent provided,Web,2025-12-23,Closed with explanation,Yes,N/A,18237031?
The most common issue reported against FCRA Section 611 requires that credit bureaus investigate disputed information and provide an update within XXXX days.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,78660,,Consent provided,Web,2025-12-23,Closed with explanation,Yes,N/A,18237031 is "and false reporting of a late closure for XXXX" in the "incorrect addresses" product category.
Read our methodology — how this data is sourced, computed, and verified.
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