Total complaints
1
Filed since Also
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows FBI ( ic3.gov )'s complaint history from CFPB public records. 1 consumers have filed complaints since Also. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Also
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How FBI ( ic3.gov )'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| we would receive the balance that remained in those accounts Advised to go to local Chase branch and close/re-open Savings account. This was done on XXXX XX/XX/XXXX Followed up and spoke with XXXX | 1 |
| State | Complaints |
|---|---|
| and Consumer Financial Protection Agency . | 1 |
| Issue | Complaints |
|---|---|
| and where is ID theft packet. She advised that each could take up to 10 business days XX/XX/2020 Spoke to XXXX She consolidated previous claim activities into one claim | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
FBI ( ic3.gov ) has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Also, and the most recent logged activity is Also infor, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, FBI ( ic3.gov ) reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we would receive the balance that remained in those accounts Advised to go to local Chase branch and close/re-open Savings account. This was done on XXXX XX/XX/XXXX Followed up and spoke with XXXX", and the single most common underlying issue is "and where is ID theft packet. She advised that each could take up to 10 business days XX/XX/2020 Spoke to XXXX She consolidated previous claim activities into one claim".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating FBI ( ic3.gov ): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
FBI ( ic3.gov ) has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
FBI ( ic3.gov ) has a 0% timely response rate to CFPB complaints.
The most common issue reported against FBI ( ic3.gov ) is "and where is ID theft packet. She advised that each could take up to 10 business days XX/XX/2020 Spoke to XXXX She consolidated previous claim activities into one claim" in the "we would receive the balance that remained in those accounts Advised to go to local Chase branch and close/re-open Savings account. This was done on XXXX XX/XX/XXXX Followed up and spoke with XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.