Total complaints
1
Filed since Fina
2026 data Public-data reference. official source
fax it in
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows fax it in's complaint history from CFPB public records. 1 consumers have filed complaints since Fina. The company has a 0% timely response rate and has provided relief in 100% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
100%
Relief Provided
1
States Active
Fina
Since
Timely response
0%
CFPB-tracked response window
Relief rate
100%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 100.0%
Industry median
Share closed with monetary or non-monetary relief.
fax it in complaint mix by product
- they told 1 100.0% – 100% relief
How fax it in's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| they told me they would get copies of the microfilm out and they would send me a form to fill out and send back along with a copy of my driver 's license so they could compare signatures. As of today XX/XX/XXXX I have not received any of this information and called back in for another long hold time. I have a list of all names that I spoke to on XX/XX/XXXX ; however | 1 |
Top States
| State | Complaints |
|---|---|
| and then it would be two weeks to 30 days before it could be assigned. Once assigned only then would I have a report number. I let BOA know all of this so it should be in their notes. So not only am I getting the runaround from BOA but from my own police department! I am beyond frustrated and feel that BOA did not do any kind of investigating before saying I owed this money and besides writing you for assistance | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| XXXX PD ) | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About fax it in
fax it in has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Fina, and the most recent logged activity is Finally, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, fax it in reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 100% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they told me they would get copies of the microfilm out and they would send me a form to fill out and send back along with a copy of my driver 's license so they could compare signatures. As of today XX/XX/XXXX I have not received any of this information and called back in for another long hold time. I have a list of all names that I spoke to on XX/XX/XXXX ; however", and the single most common underlying issue is "XXXX PD )".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating fax it in: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does fax it in have?
fax it in has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does fax it in respond to complaints on time?
fax it in has a 0% timely response rate to CFPB complaints.
What is the most common complaint about fax it in?
The most common issue reported against fax it in is "XXXX PD )" in the "they told me they would get copies of the microfilm out and they would send me a form to fill out and send back along with a copy of my driver 's license so they could compare signatures. As of today XX/XX/XXXX I have not received any of this information and called back in for another long hold time. I have a list of all names that I spoke to on XX/XX/XXXX ; however" product category.
Read our methodology — how this data is sourced, computed, and verified.
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