Total complaints
31
Filed since ( ii
2026 data Public-data reference. official source
family
31 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
31 consumer complaints filed with the CFPB
This profile shows family's complaint history from CFPB public records. 31 consumers have filed complaints since ( ii. The company has a 0% timely response rate and has provided relief in 0% of cases.
31
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
19
States Active
( ii
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
family complaint mix by product
- oppress 3 25.0% – 0% relief
- it would 2 16.7% – 0% relief
- it is 2 16.7% – 0% relief
- Section 609 2 16.7% – 0% relief
- FDCPA [ 1 8.3% – 0% relief
- the consumer 1 8.3% – 0% relief
- title X 1 8.3% – 0% relief
How family's 31 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| oppress | 3 |
| it would be unjust and inequitable for XXXX XXXX XXXX to continue to assert this debt If a XXXX XXXX is not under an obligation to do something | 2 |
| it is a Fact | 2 |
| Section 609 ( a ) ( 1 ) ( A ) | 2 |
| FDCPA [ See Exhibit C ] : The Fair Debt Collection Practices Act ( FDCPA ) prohibits debt collectors from using abusive | 1 |
| the consumer have no contract with Source Receivable Management nor have i done business with them. i | 1 |
| title X | 1 |
| credit standing | 1 |
| plate | 1 |
| dba Drivetime | 1 |
| said it was not my email | 1 |
| XXXX | 1 |
| Affiant is aware and has proof in attachment labeled as exhibit C that NAVY FEDERAL CREDIT UNION use my credit card 15 use l 602 ( i ) The adjective consumer '' | 1 |
| XXXX XXXX am a federally protected consumer pursuant to 15 USC 1692c ( d ). Pursuant to 15 USC 1602 ( i ) The adjective consumer | 1 |
| is unauthorized use if CAPITOL ONE denied me my rights. The CFO was also put on Notice that I may make application for such amounts of credit thus applied for and in exchange | 1 |
| Regulation E ( Electronic Fund Transfer Act ) provides certain protections to consumer customers when there is unauthorized account activity. Regulation E covers transfers of funds through electronic methods such as | 1 |
| I decided to resign from my position as a student. When I inquired about the process of a leave of absence | 1 |
| that were unlawfully designed | 1 |
| and Venmo refused to provide any information other than As a reminder | 1 |
| section ( a ) | 1 |
| it states that this accrual of interest is for : For any loan or forbearance of any money | 1 |
| Regulation XXXX ( Electronic Fund Transfer Act ) provides certain protections to consumer customers when there is unauthorized account activity. Regulation XXXX covers transfers of funds through electronic methods such as | 1 |
| if it is clearly and conspicuously disclosed to the consumer that the information may be communicated among such persons and the consumer is given the opportunity | 1 |
| where purpose of support obligation is to secure to children ongoing support owed by income producing parent | 1 |
| it would be unjust and inequitable for LVNV Funding LLC to continue to assert this debt If a T Person is not under an obligation to do something | 1 |
| I serviced my vehicle at the same dealership where the vehicle was purchased. I went to see the finance manager to see why I had not received my unused gap insurance refund | 1 |
Top States
| State | Complaints |
|---|---|
| or household purposes | 5 |
| or household purposes. | 4 |
| or household purposes is a consumer of a financial service | 3 |
| friends | 3 |
| neighbors | 2 |
| or household purposes. It does not apply to the collection of corporate debt or debt owed for business or agricultural purposes. | 1 |
| or household purposes ; ( B ) employment purposes ; or ( C ) any other purpose authorized under section XXXX of this title. | 1 |
| and household services. This is my demand for the credit I applied for and your opportunity to cure.,,CAPITAL ONE FINANCIAL CORPORATION,TX,77054,,Consent provided,Web,2022-07-15,Closed with explanation,Yes,N/A,5774085 | 1 |
| work | 1 |
| or household purposes. Reporting a business/commercial debt on my personal consumer credit report is **inaccurate | 1 |
| or household purposes. I entered into a consumer credit transaction with NAVY FEDE RA L CREDIT UNION on XX/XX/2020. | 1 |
| or household purposes. The term consumer account means an account established by an individual primarily for personal | 1 |
| & households situations.,,CAPITAL ONE FINANCIAL CORPORATION,AZ,856XX,,Consent provided,Web,2023-06-30,Closed with explanation,Yes,N/A,7188566 | 1 |
| and overall well-being. | 1 |
| or for my childrens sports teams. | 1 |
| and household purposes ''. These gift cards obviously fit this bill. They are for products and services and are usually placed at the check out line of grocery stores because it is easy to pick them up as a gifts for individuals so they can purchase other products and services from specific retailers! If a single purchase of such a merchandise is considered excessive '' and a problem | 1 |
| or household purposes.,Company believes it acted appropriately as authorized by contract or law,eCon Credit LP,TX,75068,,Consent provided,Web,2022-12-04,Closed with non-monetary relief,No,N/A,6278518 | 1 |
| or household purpose. XXXX v Child Support Advocated ( XXXX | 1 |
| health | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| there should be a remedy available to address it. The individual is also a consumer with respect to the other financial institutions involved. An individual who has a loan in which you have ownership or servicing rights is your consumer | 3 |
| characterizes the transaction as one in which the party to whom credit is offered or extended is a natural person | 3 |
| The term debt means any obligation or alleged obligation of a consumer to pay money arising out of a transaction in which the money | 2 |
| through the physical verification of the original signed consumer application | 2 |
| ATM withdrawals | 2 |
| or deceptive practices to collect debts from you | 1 |
| its alleged obligation of a consumer to pay money arising out of a transaction in which the money | 1 |
| which became effective in XX/XX/XXXX | 1 |
| character | 1 |
| as shown in exhibit ( S ) pursuant to 15 U.S. Code 1692d ( 2 ) The use of obscene or profane language holds you liable to fines up to XXXX pursuant to 15 U.S. Code 1692k ( a ) ( 1 ) for actual damage emotional distress as a result of such actions from I the consumer pursuant to 15 usc 1692c ( d ) | 1 |
| as shown in exhibit ( ) pursuant to 15 U.S. Code 1692d ( 2 ) The use of obscene or profane language holds you liable to fines up to XXXX pursuant to 15 U.S. Code XXXX ( a ) ( 1 ) for actual damage emotional distress as a result of such actions from LVNV FUNDING LLC I the consumer pursuant to 15 usc 1692c ( d ) | 1 |
| or other credit device existing for the purpose of obtaining money | 1 |
| as the XXXX XXXX shall also know that the term debt defined under 15 U.S. Code 1692a ( 5 ) comprehensively states that it means any alleged obligation of a consumer to pay money arising out of a transaction in which the money | 1 |
| I don't know if they used my name etc. I am XXXX miles away | 1 |
| family | 1 |
| discourage you from applying for credit | 1 |
| I realized that it would've been easier to just to pursue my career around what was and is my passion | 1 |
| and furnished by SANTANDER CONSUMER USA with the knowledge that said form would create the false belief in this CEO that SANTANDER CONSUMER USA is the CREDITOR with a right to collect a DEBT of no less than {$12000.00} from this CEO as BORROWER/DEBTOR | 1 |
| including use of the account for activities described in PayPal 's Acceptable Use Policy that are either prohibited or require pre-approval. During this time | 1 |
| such as gift cards | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About family
family has accumulated 31 consumer complaints in the CFPB public database, with filings active across 19 U.S. states. Of those submissions, 18 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( ii, and the most recent logged activity is ommunicati, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, family reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "oppress", and the single most common underlying issue is "there should be a remedy available to address it. The individual is also a consumer with respect to the other financial institutions involved. An individual who has a loan in which you have ownership or servicing rights is your consumer".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating family: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does family have?
family has received 31 consumer complaints filed with the Consumer Financial Protection Bureau.
Does family respond to complaints on time?
family has a 0% timely response rate to CFPB complaints.
What is the most common complaint about family?
The most common issue reported against family is "there should be a remedy available to address it. The individual is also a consumer with respect to the other financial institutions involved. An individual who has a loan in which you have ownership or servicing rights is your consumer" in the "oppress" product category.
Read our methodology — how this data is sourced, computed, and verified.
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