Total complaints
1
Filed since LEGA
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows failure to perform human-led investigations DAMAGES & CORPORATE EXPOSURE : Each of the above violations is subject to statutory damages of {$1000.00} under the FCRA's complaint history from CFPB public records. 1 consumers have filed complaints since LEGA. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since LEGA
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How failure to perform human-led investigations DAMAGES & CORPORATE EXPOSURE : Each of the above violations is subject to statutory damages of {$1000.00} under the FCRA's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| omissions | 1 |
| State | Complaints |
|---|---|
| with actual exposure as follows : 6 tradelines improperly retained Multiple FCRA subsections violated per account Failure to correct personal information Estimated exposure : {$20000.00} {$30000.00} | 1 |
| Issue | Complaints |
|---|---|
| including : FCRA 1681e ( b ) Failure to maintain maximum possible accuracy FCRA 1681i ( a ) Failure to conduct a reasonable reinvestigation FCRA 1681i ( a ) ( 6 ) & 1681i ( a ) ( 7 ) Failure to provide results of reinvestigation and method of verification FCRA 623 ( a ) ( 7 ) Furnishing derogatory information without notice IRS Code 6050P Failure to provide tax cancellation reporting for charged-off debts Metro 2 Guidelines Inaccurate formatting | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
failure to perform human-led investigations DAMAGES & CORPORATE EXPOSURE : Each of the above violations is subject to statutory damages of {$1000.00} under the FCRA has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to LEGA, and the most recent logged activity is LEGAL VIOL, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, failure to perform human-led investigations DAMAGES & CORPORATE EXPOSURE : Each of the above violations is subject to statutory damages of {$1000.00} under the FCRA reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "omissions", and the single most common underlying issue is "including : FCRA 1681e ( b ) Failure to maintain maximum possible accuracy FCRA 1681i ( a ) Failure to conduct a reasonable reinvestigation FCRA 1681i ( a ) ( 6 ) & 1681i ( a ) ( 7 ) Failure to provide results of reinvestigation and method of verification FCRA 623 ( a ) ( 7 ) Furnishing derogatory information without notice IRS Code 6050P Failure to provide tax cancellation reporting for charged-off debts Metro 2 Guidelines Inaccurate formatting".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating failure to perform human-led investigations DAMAGES & CORPORATE EXPOSURE : Each of the above violations is subject to statutory damages of {$1000.00} under the FCRA: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
failure to perform human-led investigations DAMAGES & CORPORATE EXPOSURE : Each of the above violations is subject to statutory damages of {$1000.00} under the FCRA has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
failure to perform human-led investigations DAMAGES & CORPORATE EXPOSURE : Each of the above violations is subject to statutory damages of {$1000.00} under the FCRA has a 0% timely response rate to CFPB complaints.
The most common issue reported against failure to perform human-led investigations DAMAGES & CORPORATE EXPOSURE : Each of the above violations is subject to statutory damages of {$1000.00} under the FCRA is "including : FCRA 1681e ( b ) Failure to maintain maximum possible accuracy FCRA 1681i ( a ) Failure to conduct a reasonable reinvestigation FCRA 1681i ( a ) ( 6 ) & 1681i ( a ) ( 7 ) Failure to provide results of reinvestigation and method of verification FCRA 623 ( a ) ( 7 ) Furnishing derogatory information without notice IRS Code 6050P Failure to provide tax cancellation reporting for charged-off debts Metro 2 Guidelines Inaccurate formatting" in the "omissions" product category.
Read our methodology — how this data is sourced, computed, and verified.