Total complaints
2
Filed since Howe
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows failing to address the second reported late payment in XXXX's complaint history from CFPB public records. 2 consumers have filed complaints since Howe. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Howe
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How failing to address the second reported late payment in XXXX's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| recent screenshots from my Self Visa Credit Card account show the following : Current Balance ( as of XX/XX/XXXX ) : {$950.00} Remaining Statement Balance : {$680.00} Credit Limit : {$750.00} Last Payment : {$40.00} on XX/XX/XXXX Prior Payment : {$92.00} ( date not specified in the screenshot but noted as recent activity ) Minimum Payment Due : {$0.00} due on XX/XX/XXXX Inaccuracies and Discrepancies 1. Inaccurate Late Payment ReportingMy Experian credit report indicates two 30-day late payments in XXXX and XX/XX/XXXX. However | 1 |
| recent screenshots from my XXXX XXXX XXXX XXXX account show the following : Current Balance ( as of XX/XX/XXXX ) : {$950.00} Remaining Statement Balance : {$680.00} Credit Limit : {$750.00} Last Payment : {$40.00} on XX/XX/XXXX Prior Payment : {$92.00} ( date not specified in the screenshot but noted as recent activity ) Minimum Payment Due : {$0.00} due on XX/XX/XXXX Inaccuracies and Discrepancies 1. Inaccurate Late Payment ReportingMy XXXX credit report indicates two 30-day late payments in XXXX and XX/XX/XXXX. However | 1 |
| State | Complaints |
|---|---|
| which creates further inconsistency. | 2 |
| Issue | Complaints |
|---|---|
| and a prior payment of {$92.00}. These payments suggest I have been actively managing my account | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
failing to address the second reported late payment in XXXX has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Howe, and the most recent logged activity is However, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, failing to address the second reported late payment in XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "recent screenshots from my Self Visa Credit Card account show the following : Current Balance ( as of XX/XX/XXXX ) : {$950.00} Remaining Statement Balance : {$680.00} Credit Limit : {$750.00} Last Payment : {$40.00} on XX/XX/XXXX Prior Payment : {$92.00} ( date not specified in the screenshot but noted as recent activity ) Minimum Payment Due : {$0.00} due on XX/XX/XXXX Inaccuracies and Discrepancies 1. Inaccurate Late Payment ReportingMy Experian credit report indicates two 30-day late payments in XXXX and XX/XX/XXXX. However", and the single most common underlying issue is "and a prior payment of {$92.00}. These payments suggest I have been actively managing my account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating failing to address the second reported late payment in XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
failing to address the second reported late payment in XXXX has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
failing to address the second reported late payment in XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against failing to address the second reported late payment in XXXX is "and a prior payment of {$92.00}. These payments suggest I have been actively managing my account" in the "recent screenshots from my Self Visa Credit Card account show the following : Current Balance ( as of XX/XX/XXXX ) : {$950.00} Remaining Statement Balance : {$680.00} Credit Limit : {$750.00} Last Payment : {$40.00} on XX/XX/XXXX Prior Payment : {$92.00} ( date not specified in the screenshot but noted as recent activity ) Minimum Payment Due : {$0.00} due on XX/XX/XXXX Inaccuracies and Discrepancies 1. Inaccurate Late Payment ReportingMy Experian credit report indicates two 30-day late payments in XXXX and XX/XX/XXXX. However" product category.
Read our methodology — how this data is sourced, computed, and verified.