Total complaints
54
Filed since ( i
2026 data Public-data reference. official source
( f )
54 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
54 consumer complaints filed with the CFPB
This profile shows ( f )'s complaint history from CFPB public records. 54 consumers have filed complaints since ( i . The company has a 0% timely response rate and has provided relief in 0% of cases.
54
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
4
States Active
( i
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
( f ) complaint mix by product
- 12 CFR 46 85.2% – 0% relief
- XXXX XXXX 7 13.0% – 0% relief
- under an 1 1.9% – 0% relief
How ( f )'s 54 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| 12 CFR 1005.11 | 46 |
| XXXX XXXX XXXX | 7 |
| under an agreement between a consumer and a financial institution to extend credit when the consumer 's account is overdrawn or to maintain a specified minimum balance in the consumer 's account | 1 |
Top States
| State | Complaints |
|---|---|
| and ( h ) of this section if : ( 1 ) Except with respect to a prepaid account as defined in 1026.61 | 46 |
| ( g ) ( 1 ). | 6 |
| and ( h ) of this section.,,JPMORGAN CHASE & CO.,TN,37716,,Consent provided,Web,2020-08-13,Closed with explanation,Yes,N/A,3793986 | 1 |
| and ( h ) of this section if : ( XXXX ) Except with respect to a prepaid account as defined in XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| governing error resolution rather than those of paragraphs ( a ) | 47 |
| whether written | 6 |
| 12 CFR 1005.11 governing error resolution rather than those of paragraphs ( a ) | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About ( f )
( f ) has accumulated 54 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( i , and the most recent logged activity is XX/XX/2023, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, ( f ) reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "12 CFR 1005.11", and the single most common underlying issue is "governing error resolution rather than those of paragraphs ( a )".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating ( f ): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does ( f ) have?
( f ) has received 54 consumer complaints filed with the Consumer Financial Protection Bureau.
Does ( f ) respond to complaints on time?
( f ) has a 0% timely response rate to CFPB complaints.
What is the most common complaint about ( f )?
The most common issue reported against ( f ) is "governing error resolution rather than those of paragraphs ( a )" in the "12 CFR 1005.11" product category.
Read our methodology — how this data is sourced, computed, and verified.
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