Total complaints
1
Filed since Unde
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows explicitly requesting a loan offer with no points. The lender repeatedly assured me that the loan terms included no points's complaint history from CFPB public records. 1 consumers have filed complaints since Unde. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Unde
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How explicitly requesting a loan offer with no points. The lender repeatedly assured me that the loan terms included no points's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| 15 U.S.C. 1638 ( a ) ( 4 ) and 12 C.F.R. 1026.4 | 1 |
| State | Complaints |
|---|---|
| leading me to believe I was receiving a loan without such fees. I will provide copies of these communications at the bottom of this complaint to support this complaint. | 1 |
| Issue | Complaints |
|---|---|
| including points paid to buy down the interest rate | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
explicitly requesting a loan offer with no points. The lender repeatedly assured me that the loan terms included no points has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Unde, and the most recent logged activity is Under TILA, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, explicitly requesting a loan offer with no points. The lender repeatedly assured me that the loan terms included no points reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "15 U.S.C. 1638 ( a ) ( 4 ) and 12 C.F.R. 1026.4", and the single most common underlying issue is "including points paid to buy down the interest rate".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating explicitly requesting a loan offer with no points. The lender repeatedly assured me that the loan terms included no points: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
explicitly requesting a loan offer with no points. The lender repeatedly assured me that the loan terms included no points has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
explicitly requesting a loan offer with no points. The lender repeatedly assured me that the loan terms included no points has a 0% timely response rate to CFPB complaints.
The most common issue reported against explicitly requesting a loan offer with no points. The lender repeatedly assured me that the loan terms included no points is "including points paid to buy down the interest rate" in the "15 U.S.C. 1638 ( a ) ( 4 ) and 12 C.F.R. 1026.4" product category.
Read our methodology — how this data is sourced, computed, and verified.