Total complaints
1
Filed since Expl
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows explaining I didnt receive them by mail. ( Attaching my email request ) I was told that they mailed them to me twice. I asked them to be email it to me. She told me they didnt email those kinds of documents's complaint history from CFPB public records. 1 consumers have filed complaints since Expl. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Expl
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How explaining I didnt receive them by mail. ( Attaching my email request ) I was told that they mailed them to me twice. I asked them to be email it to me. She told me they didnt email those kinds of documents's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they informed me that after my three month modification trail | 1 |
| State | Complaints |
|---|---|
| but she did ask if I wanted her to email the last two documents that were mailed and those I had received to me. I told her yes. During that last phone call | 1 |
| Issue | Complaints |
|---|---|
| the final paperwork were never signed. I then explained that I never received those papers | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
explaining I didnt receive them by mail. ( Attaching my email request ) I was told that they mailed them to me twice. I asked them to be email it to me. She told me they didnt email those kinds of documents has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Expl, and the most recent logged activity is Explaining, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, explaining I didnt receive them by mail. ( Attaching my email request ) I was told that they mailed them to me twice. I asked them to be email it to me. She told me they didnt email those kinds of documents reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they informed me that after my three month modification trail", and the single most common underlying issue is "the final paperwork were never signed. I then explained that I never received those papers".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating explaining I didnt receive them by mail. ( Attaching my email request ) I was told that they mailed them to me twice. I asked them to be email it to me. She told me they didnt email those kinds of documents: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
explaining I didnt receive them by mail. ( Attaching my email request ) I was told that they mailed them to me twice. I asked them to be email it to me. She told me they didnt email those kinds of documents has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
explaining I didnt receive them by mail. ( Attaching my email request ) I was told that they mailed them to me twice. I asked them to be email it to me. She told me they didnt email those kinds of documents has a 0% timely response rate to CFPB complaints.
The most common issue reported against explaining I didnt receive them by mail. ( Attaching my email request ) I was told that they mailed them to me twice. I asked them to be email it to me. She told me they didnt email those kinds of documents is "the final paperwork were never signed. I then explained that I never received those papers" in the "they informed me that after my three month modification trail" product category.
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