Total complaints
1
Filed since A fe
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows explained that I applied through an Apply Now '' button ON the promotional offer's complaint history from CFPB public records. 1 consumers have filed complaints since A fe. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since A fe
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How explained that I applied through an Apply Now '' button ON the promotional offer's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| on my account within Chase | 1 |
| State | Complaints |
|---|---|
| read her the offer | 1 |
| Issue | Complaints |
|---|---|
| and that the additional XXXX miles were not included in that number. I reached out via Secure Messages within Chase to inquire about why this was the case. They responded that I had received the XXXX bonus already. I pushed back and restated the terms of the promotion I had applied for and they responded with XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
explained that I applied through an Apply Now '' button ON the promotional offer has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to A fe, and the most recent logged activity is A few days, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, explained that I applied through an Apply Now '' button ON the promotional offer reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "on my account within Chase", and the single most common underlying issue is "and that the additional XXXX miles were not included in that number. I reached out via Secure Messages within Chase to inquire about why this was the case. They responded that I had received the XXXX bonus already. I pushed back and restated the terms of the promotion I had applied for and they responded with XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating explained that I applied through an Apply Now '' button ON the promotional offer: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
explained that I applied through an Apply Now '' button ON the promotional offer has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
explained that I applied through an Apply Now '' button ON the promotional offer has a 0% timely response rate to CFPB complaints.
The most common issue reported against explained that I applied through an Apply Now '' button ON the promotional offer is "and that the additional XXXX miles were not included in that number. I reached out via Secure Messages within Chase to inquire about why this was the case. They responded that I had received the XXXX bonus already. I pushed back and restated the terms of the promotion I had applied for and they responded with XXXX" in the "on my account within Chase" product category.
Read our methodology — how this data is sourced, computed, and verified.