Total complaints
1
Filed since Thro
2026 data Public-data reference. official source
experienced extreme financial hardship
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows experienced extreme financial hardship's complaint history from CFPB public records. 1 consumers have filed complaints since Thro. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Thro
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
experienced extreme financial hardship complaint mix by product
- despite the 1 100.0% – 0% relief
How experienced extreme financial hardship's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| despite the substantial evidence provided Navy Federal representatives have repeatedly refused to provide status updates or meaningful information On multiple occasions | 1 |
Top States
| State | Complaints |
|---|---|
| and am now nearly homeless. Navy Federals inaction and lack of transparency have compounded the damage caused by the original merchant. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| first being told the process would take up to 90 days | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About experienced extreme financial hardship
experienced extreme financial hardship has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Thro, and the most recent logged activity is Throughout, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, experienced extreme financial hardship reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "despite the substantial evidence provided Navy Federal representatives have repeatedly refused to provide status updates or meaningful information On multiple occasions", and the single most common underlying issue is "first being told the process would take up to 90 days".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating experienced extreme financial hardship: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does experienced extreme financial hardship have?
experienced extreme financial hardship has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does experienced extreme financial hardship respond to complaints on time?
experienced extreme financial hardship has a 0% timely response rate to CFPB complaints.
What is the most common complaint about experienced extreme financial hardship?
The most common issue reported against experienced extreme financial hardship is "first being told the process would take up to 90 days" in the "despite the substantial evidence provided Navy Federal representatives have repeatedly refused to provide status updates or meaningful information On multiple occasions" product category.
Read our methodology — how this data is sourced, computed, and verified.
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