Total complaints
1
Filed since My n
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Experian and XXXX. I told them that on my XXXX XXXX account I owe {$1500.00} but paid {$35.00} on my account. The reason for that was because XXXX XXXX kept sending me aggregation amounts of payments on my XXXX XXXX card every week and that is not the way I should be billed yet alone I should not be billed every week a different amount. If anything's complaint history from CFPB public records. 1 consumers have filed complaints since My n. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since My n
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Experian and XXXX. I told them that on my XXXX XXXX account I owe {$1500.00} but paid {$35.00} on my account. The reason for that was because XXXX XXXX kept sending me aggregation amounts of payments on my XXXX XXXX card every week and that is not the way I should be billed yet alone I should not be billed every week a different amount. If anything's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I can not access my XXXX credit file even with the information they gave me I can only access my Experian credit file. I am supposed to be able to access my credit file for 30 days from XX/XX/XXXX. I have on my credit files some items that I do not understand | 1 |
| State | Complaints |
|---|---|
| the amount that XXXX XXXX expressed to me was to pay the minimum amount of {$35.00} every month to get your account current. I was planning on doing that every week | 1 |
| Issue | Complaints |
|---|---|
| I asked them to take the soft inquires and the hard inquires taken completely off | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Experian and XXXX. I told them that on my XXXX XXXX account I owe {$1500.00} but paid {$35.00} on my account. The reason for that was because XXXX XXXX kept sending me aggregation amounts of payments on my XXXX XXXX card every week and that is not the way I should be billed yet alone I should not be billed every week a different amount. If anything has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My n, and the most recent logged activity is My name is, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Experian and XXXX. I told them that on my XXXX XXXX account I owe {$1500.00} but paid {$35.00} on my account. The reason for that was because XXXX XXXX kept sending me aggregation amounts of payments on my XXXX XXXX card every week and that is not the way I should be billed yet alone I should not be billed every week a different amount. If anything reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I can not access my XXXX credit file even with the information they gave me I can only access my Experian credit file. I am supposed to be able to access my credit file for 30 days from XX/XX/XXXX. I have on my credit files some items that I do not understand", and the single most common underlying issue is "I asked them to take the soft inquires and the hard inquires taken completely off".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Experian and XXXX. I told them that on my XXXX XXXX account I owe {$1500.00} but paid {$35.00} on my account. The reason for that was because XXXX XXXX kept sending me aggregation amounts of payments on my XXXX XXXX card every week and that is not the way I should be billed yet alone I should not be billed every week a different amount. If anything: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Experian and XXXX. I told them that on my XXXX XXXX account I owe {$1500.00} but paid {$35.00} on my account. The reason for that was because XXXX XXXX kept sending me aggregation amounts of payments on my XXXX XXXX card every week and that is not the way I should be billed yet alone I should not be billed every week a different amount. If anything has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Experian and XXXX. I told them that on my XXXX XXXX account I owe {$1500.00} but paid {$35.00} on my account. The reason for that was because XXXX XXXX kept sending me aggregation amounts of payments on my XXXX XXXX card every week and that is not the way I should be billed yet alone I should not be billed every week a different amount. If anything has a 0% timely response rate to CFPB complaints.
The most common issue reported against Experian and XXXX. I told them that on my XXXX XXXX account I owe {$1500.00} but paid {$35.00} on my account. The reason for that was because XXXX XXXX kept sending me aggregation amounts of payments on my XXXX XXXX card every week and that is not the way I should be billed yet alone I should not be billed every week a different amount. If anything is "I asked them to take the soft inquires and the hard inquires taken completely off" in the "I can not access my XXXX credit file even with the information they gave me I can only access my Experian credit file. I am supposed to be able to access my credit file for 30 days from XX/XX/XXXX. I have on my credit files some items that I do not understand" product category.
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