Total complaints
1
Filed since 12.
2026 data Public-data reference. official source
Experian and XXXX failed to even maintain the documents Plaintiff provided : at least one of the Defendants admitted to having lost Plaintiffs FTC Identity Theft Report that she had submitted
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Experian and XXXX failed to even maintain the documents Plaintiff provided : at least one of the Defendants admitted to having lost Plaintiffs FTC Identity Theft Report that she had submitted's complaint history from CFPB public records. 1 consumers have filed complaints since 12. . The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
12.
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Experian and XXXX failed to even maintain the documents Plaintiff provided : at least one of the Defendants admitted to having lost Plaintiffs FTC Identity Theft Report that she had submitted complaint mix by product
- Experian and 1 100.0% – 0% relief
How Experian and XXXX failed to even maintain the documents Plaintiff provided : at least one of the Defendants admitted to having lost Plaintiffs FTC Identity Theft Report that she had submitted's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Experian and XXXX failed to perform a meaningful reinvestigation as required by FCRA 611 ( a ) ( 15 U.S.C. 1681i ( a ) ). Instead of removing the plainly invalid accounts | 1 |
Top States
| State | Complaints |
|---|---|
| which made a proper reinvestigation impossible. By effectively conducting sham investigations or no real investigation at all | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Defendants either ignored some of Plaintiffs dispute submissions or failed to forward all relevant information to the furnishers of the accounts | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Experian and XXXX failed to even maintain the documents Plaintiff provided : at least one of the Defendants admitted to having lost Plaintiffs FTC Identity Theft Report that she had submitted
Experian and XXXX failed to even maintain the documents Plaintiff provided : at least one of the Defendants admitted to having lost Plaintiffs FTC Identity Theft Report that she had submitted has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 12. , and the most recent logged activity is 12. Defend, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Experian and XXXX failed to even maintain the documents Plaintiff provided : at least one of the Defendants admitted to having lost Plaintiffs FTC Identity Theft Report that she had submitted reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Experian and XXXX failed to perform a meaningful reinvestigation as required by FCRA 611 ( a ) ( 15 U.S.C. 1681i ( a ) ). Instead of removing the plainly invalid accounts", and the single most common underlying issue is "Defendants either ignored some of Plaintiffs dispute submissions or failed to forward all relevant information to the furnishers of the accounts".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Experian and XXXX failed to even maintain the documents Plaintiff provided : at least one of the Defendants admitted to having lost Plaintiffs FTC Identity Theft Report that she had submitted: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Consumer Guides
Learn more about your rights and how to interpret complaint data.
Related Data
Explore additional financial data about companies, lenders, and institutions on our partner portals.
PlainBankData
Bank financial data — deposits, assets, branches, and regulatory filings for FDIC-insured institutions.
PlainAdvisorCheck
Financial advisor records — SEC and FINRA registration, disclosures, and disciplinary history.
PlainCU
Credit union data — financial performance, membership, rates, and NCUA regulatory information.
PlainInsurer
Insurance company data — financial strength, complaint ratios, market share, and state licensing.
PlainLender
Mortgage lender data — HMDA loan originations, approval rates, interest rates, and lending patterns.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Experian and XXXX failed to even maintain the documents Plaintiff provided : at least one of the Defendants admitted to having lost Plaintiffs FTC Identity Theft Report that she had submitted have?
Experian and XXXX failed to even maintain the documents Plaintiff provided : at least one of the Defendants admitted to having lost Plaintiffs FTC Identity Theft Report that she had submitted has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Experian and XXXX failed to even maintain the documents Plaintiff provided : at least one of the Defendants admitted to having lost Plaintiffs FTC Identity Theft Report that she had submitted respond to complaints on time?
Experian and XXXX failed to even maintain the documents Plaintiff provided : at least one of the Defendants admitted to having lost Plaintiffs FTC Identity Theft Report that she had submitted has a 0% timely response rate to CFPB complaints.
What is the most common complaint about Experian and XXXX failed to even maintain the documents Plaintiff provided : at least one of the Defendants admitted to having lost Plaintiffs FTC Identity Theft Report that she had submitted?
The most common issue reported against Experian and XXXX failed to even maintain the documents Plaintiff provided : at least one of the Defendants admitted to having lost Plaintiffs FTC Identity Theft Report that she had submitted is "Defendants either ignored some of Plaintiffs dispute submissions or failed to forward all relevant information to the furnishers of the accounts" in the "Experian and XXXX failed to perform a meaningful reinvestigation as required by FCRA 611 ( a ) ( 15 U.S.C. 1681i ( a ) ). Instead of removing the plainly invalid accounts" product category.
Read our methodology — how this data is sourced, computed, and verified.
Related
