Total complaints
1
Filed since Chro
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Exhibit 7 ) ; improper failure of XXXX XXXX to consult its membership and account holders about credit cards being transferred to Elan ; lack of any real XXXX XXXX explanation regarding Elan ; and's complaint history from CFPB public records. 1 consumers have filed complaints since Chro. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Chro
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Exhibit 7 ) ; improper failure of XXXX XXXX to consult its membership and account holders about credit cards being transferred to Elan ; lack of any real XXXX XXXX explanation regarding Elan ; and's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| complainant herein began emailing his own institution | 1 |
| State | Complaints |
|---|---|
| in general | 1 |
| Issue | Complaints |
|---|---|
| objecting to several aspects of the unapproved transfer | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Exhibit 7 ) ; improper failure of XXXX XXXX to consult its membership and account holders about credit cards being transferred to Elan ; lack of any real XXXX XXXX explanation regarding Elan ; and has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Chro, and the most recent logged activity is Chronology, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Exhibit 7 ) ; improper failure of XXXX XXXX to consult its membership and account holders about credit cards being transferred to Elan ; lack of any real XXXX XXXX explanation regarding Elan ; and reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "complainant herein began emailing his own institution", and the single most common underlying issue is "objecting to several aspects of the unapproved transfer".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Exhibit 7 ) ; improper failure of XXXX XXXX to consult its membership and account holders about credit cards being transferred to Elan ; lack of any real XXXX XXXX explanation regarding Elan ; and: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Exhibit 7 ) ; improper failure of XXXX XXXX to consult its membership and account holders about credit cards being transferred to Elan ; lack of any real XXXX XXXX explanation regarding Elan ; and has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Exhibit 7 ) ; improper failure of XXXX XXXX to consult its membership and account holders about credit cards being transferred to Elan ; lack of any real XXXX XXXX explanation regarding Elan ; and has a 0% timely response rate to CFPB complaints.
The most common issue reported against Exhibit 7 ) ; improper failure of XXXX XXXX to consult its membership and account holders about credit cards being transferred to Elan ; lack of any real XXXX XXXX explanation regarding Elan ; and is "objecting to several aspects of the unapproved transfer" in the "complainant herein began emailing his own institution" product category.
Read our methodology — how this data is sourced, computed, and verified.