Total complaints
1
Filed since I ow
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Executive Escalation Team on XX/XX/XXXX. After reviewing all the documents I had submitted's complaint history from CFPB public records. 1 consumers have filed complaints since I ow. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I ow
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Executive Escalation Team on XX/XX/XXXX. After reviewing all the documents I had submitted's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| then listed it for sale and during the closing process was informed by XXXX XXXX XXXX of the issue to which Bank of America had never released their old Equity loan to the previous owners of XXXX XXXX and XXXX XXXX XXXX. Bank of America would not discuss matters with anyone but the property owner so I called and discussed the issue with a customer service rep on XX/XX/XXXX. I was told I would receive a letter of intent within 2 to 3 days and a lien release processed in approximately 2 to 5 days. This complaint request was issued by Bank of America # XXXX. Their old mortgage # XXXX. The attached email was a follow up email addressed to XXXX on XX/XX/XXXX with attachments of title work presented by XXXX XXXX XXXX as per their request. After hearing nothing from Bank Of America | 1 |
| State | Complaints |
|---|---|
| XXXX verbally agreed this is clearly Bank of Americas fault and should have been addressed 11 years ago. He said he could see where XXXX had attempted to close out the old loan | 1 |
| Issue | Complaints |
|---|---|
| so I visited XXXX County Treasurers office and obtained the documents they requested as supportive evidence they had been notified properly and faxed the attached documents to her direct fax # XXXX. I was Yet again informed after receiving these documents I should receive a letter of intent within 2 to 3 business days and a lien release within approximately 2 to 5 days. I had to ask the title company and buyer to please extend closing due to the snag with Bank of America releasing the lean which was granted | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Executive Escalation Team on XX/XX/XXXX. After reviewing all the documents I had submitted has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ow, and the most recent logged activity is I owned an, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Executive Escalation Team on XX/XX/XXXX. After reviewing all the documents I had submitted reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "then listed it for sale and during the closing process was informed by XXXX XXXX XXXX of the issue to which Bank of America had never released their old Equity loan to the previous owners of XXXX XXXX and XXXX XXXX XXXX. Bank of America would not discuss matters with anyone but the property owner so I called and discussed the issue with a customer service rep on XX/XX/XXXX. I was told I would receive a letter of intent within 2 to 3 days and a lien release processed in approximately 2 to 5 days. This complaint request was issued by Bank of America # XXXX. Their old mortgage # XXXX. The attached email was a follow up email addressed to XXXX on XX/XX/XXXX with attachments of title work presented by XXXX XXXX XXXX as per their request. After hearing nothing from Bank Of America", and the single most common underlying issue is "so I visited XXXX County Treasurers office and obtained the documents they requested as supportive evidence they had been notified properly and faxed the attached documents to her direct fax # XXXX. I was Yet again informed after receiving these documents I should receive a letter of intent within 2 to 3 business days and a lien release within approximately 2 to 5 days. I had to ask the title company and buyer to please extend closing due to the snag with Bank of America releasing the lean which was granted".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Executive Escalation Team on XX/XX/XXXX. After reviewing all the documents I had submitted: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Executive Escalation Team on XX/XX/XXXX. After reviewing all the documents I had submitted has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Executive Escalation Team on XX/XX/XXXX. After reviewing all the documents I had submitted has a 0% timely response rate to CFPB complaints.
The most common issue reported against Executive Escalation Team on XX/XX/XXXX. After reviewing all the documents I had submitted is "so I visited XXXX County Treasurers office and obtained the documents they requested as supportive evidence they had been notified properly and faxed the attached documents to her direct fax # XXXX. I was Yet again informed after receiving these documents I should receive a letter of intent within 2 to 3 business days and a lien release within approximately 2 to 5 days. I had to ask the title company and buyer to please extend closing due to the snag with Bank of America releasing the lean which was granted" in the "then listed it for sale and during the closing process was informed by XXXX XXXX XXXX of the issue to which Bank of America had never released their old Equity loan to the previous owners of XXXX XXXX and XXXX XXXX XXXX. Bank of America would not discuss matters with anyone but the property owner so I called and discussed the issue with a customer service rep on XX/XX/XXXX. I was told I would receive a letter of intent within 2 to 3 days and a lien release processed in approximately 2 to 5 days. This complaint request was issued by Bank of America # XXXX. Their old mortgage # XXXX. The attached email was a follow up email addressed to XXXX on XX/XX/XXXX with attachments of title work presented by XXXX XXXX XXXX as per their request. After hearing nothing from Bank Of America" product category.
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