Total complaints
8
Filed since Also
8 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
8 consumer complaints filed with the CFPB
This profile shows except pursuant to a written request by's complaint history from CFPB public records. 8 consumers have filed complaints since Also. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
8
Filed since Also
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How except pursuant to a written request by's 8 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| It is the policy of the Congress that each financial institution has an affirmative and continuing obligation to respect the privacy of its customers and to protect the security and confidentiality of those customers nonpublic personal information. '' Further at 15 USC 6802 we see that consumers are to be notified of certain information being on their reports and are afforded the opportunity to opt out ( an opportunity which I never received ) Except as otherwise provided in this subchapter | 5 |
| XXXX XXXX XXXX XXXX XXXX XXXX XXXX : XXXX XXXX XXXX XXXX | 1 |
| XXXX XXXX XXXX XXXXXXXX XXXX - Address : XXXX XXXX XXXX XXXX | 1 |
| impartiality | 1 |
| State | Complaints |
|---|---|
| or with the prior written consent of | 8 |
| Issue | Complaints |
|---|---|
| directly or through any affiliate | 5 |
| can not disclose nonpublic personal information to a non affiliated third party without providing an explanation of how the consumer can exercise their nondisclosure option. The Furnisher failed to inform me of my right to exercise this option. And sold my personal information to a third party without notice verbal or written notice Additionally | 2 |
| any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. '' again ( Furnisher of information to credit agencies ) in this case XXXX XXXX XXXX XXXX. The Financial institution and Credit Reporting Agency | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
except pursuant to a written request by has accumulated 8 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 8 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Also, and the most recent logged activity is Likewise a, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, except pursuant to a written request by reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "It is the policy of the Congress that each financial institution has an affirmative and continuing obligation to respect the privacy of its customers and to protect the security and confidentiality of those customers nonpublic personal information. '' Further at 15 USC 6802 we see that consumers are to be notified of certain information being on their reports and are afforded the opportunity to opt out ( an opportunity which I never received ) Except as otherwise provided in this subchapter", and the single most common underlying issue is "directly or through any affiliate".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating except pursuant to a written request by: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
except pursuant to a written request by has received 8 consumer complaints filed with the Consumer Financial Protection Bureau.
except pursuant to a written request by has a 0% timely response rate to CFPB complaints.
The most common issue reported against except pursuant to a written request by is "directly or through any affiliate" in the "It is the policy of the Congress that each financial institution has an affirmative and continuing obligation to respect the privacy of its customers and to protect the security and confidentiality of those customers nonpublic personal information. '' Further at 15 USC 6802 we see that consumers are to be notified of certain information being on their reports and are afforded the opportunity to opt out ( an opportunity which I never received ) Except as otherwise provided in this subchapter" product category.
Read our methodology — how this data is sourced, computed, and verified.