Total complaints
1
Filed since Tech
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows except in as much as it risks their bottom line. Equifax Complete Premier PlanXX/XX/XXXX XXXX Details XX/XX/XXXX Equifax Credit File XX/XX/XXXX XXXX XX/XX/XXXX Equifax Complete Family Plan XX/XX/XXXX XXXX Details XX/XX/XXXXEquifax 3-Bureau Credit Report and Scores XX/XX/XXXX XXXX Details XX/XX/XXXX XX/XX/XXXX Equifax Complete Advantage PlanXX/XX/XXXX XXXX Details XX/XX/XXXX Equifax 3-Bureau Credit Report and ScoresXX/XX/XXXX XXXX Details XX/XX/XXXX XX/XX/XXXX Equifax 3-Bureau Credit Report and Scores XX/XX/XXXX XXXX Details XX/XX/XXXX XX/XX/XXXX,,EQUIFAX's complaint history from CFPB public records. 1 consumers have filed complaints since Tech. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Tech
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How except in as much as it risks their bottom line. Equifax Complete Premier PlanXX/XX/XXXX XXXX Details XX/XX/XXXX Equifax Credit File XX/XX/XXXX XXXX XX/XX/XXXX Equifax Complete Family Plan XX/XX/XXXX XXXX Details XX/XX/XXXXEquifax 3-Bureau Credit Report and Scores XX/XX/XXXX XXXX Details XX/XX/XXXX XX/XX/XXXX Equifax Complete Advantage PlanXX/XX/XXXX XXXX Details XX/XX/XXXX Equifax 3-Bureau Credit Report and ScoresXX/XX/XXXX XXXX Details XX/XX/XXXX XX/XX/XXXX Equifax 3-Bureau Credit Report and Scores XX/XX/XXXX XXXX Details XX/XX/XXXX XX/XX/XXXX,,EQUIFAX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| so they continue to collect premiums/revenue with no actual cost or risk to them. By the way | 1 |
| State | Complaints |
|---|---|
| INC.,WI,537XX,,Consent provided,Web,2017-05-26,Closed with explanation,No,N/A,2494680 | 1 |
| Issue | Complaints |
|---|---|
| they would have worked with the telecom system to instruct callers to call back - unless their call center is playing games to make their service levels look great ( 100 % of calls answered within 60 seconds! Because they are basically answering then telling people to hang up and call back .... ). Equifax is a sketch company | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
except in as much as it risks their bottom line. Equifax Complete Premier PlanXX/XX/XXXX XXXX Details XX/XX/XXXX Equifax Credit File XX/XX/XXXX XXXX XX/XX/XXXX Equifax Complete Family Plan XX/XX/XXXX XXXX Details XX/XX/XXXXEquifax 3-Bureau Credit Report and Scores XX/XX/XXXX XXXX Details XX/XX/XXXX XX/XX/XXXX Equifax Complete Advantage PlanXX/XX/XXXX XXXX Details XX/XX/XXXX Equifax 3-Bureau Credit Report and ScoresXX/XX/XXXX XXXX Details XX/XX/XXXX XX/XX/XXXX Equifax 3-Bureau Credit Report and Scores XX/XX/XXXX XXXX Details XX/XX/XXXX XX/XX/XXXX,,EQUIFAX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Tech, and the most recent logged activity is Technical , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, except in as much as it risks their bottom line. Equifax Complete Premier PlanXX/XX/XXXX XXXX Details XX/XX/XXXX Equifax Credit File XX/XX/XXXX XXXX XX/XX/XXXX Equifax Complete Family Plan XX/XX/XXXX XXXX Details XX/XX/XXXXEquifax 3-Bureau Credit Report and Scores XX/XX/XXXX XXXX Details XX/XX/XXXX XX/XX/XXXX Equifax Complete Advantage PlanXX/XX/XXXX XXXX Details XX/XX/XXXX Equifax 3-Bureau Credit Report and ScoresXX/XX/XXXX XXXX Details XX/XX/XXXX XX/XX/XXXX Equifax 3-Bureau Credit Report and Scores XX/XX/XXXX XXXX Details XX/XX/XXXX XX/XX/XXXX,,EQUIFAX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "so they continue to collect premiums/revenue with no actual cost or risk to them. By the way", and the single most common underlying issue is "they would have worked with the telecom system to instruct callers to call back - unless their call center is playing games to make their service levels look great ( 100 % of calls answered within 60 seconds! Because they are basically answering then telling people to hang up and call back .... ). Equifax is a sketch company".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating except in as much as it risks their bottom line. Equifax Complete Premier PlanXX/XX/XXXX XXXX Details XX/XX/XXXX Equifax Credit File XX/XX/XXXX XXXX XX/XX/XXXX Equifax Complete Family Plan XX/XX/XXXX XXXX Details XX/XX/XXXXEquifax 3-Bureau Credit Report and Scores XX/XX/XXXX XXXX Details XX/XX/XXXX XX/XX/XXXX Equifax Complete Advantage PlanXX/XX/XXXX XXXX Details XX/XX/XXXX Equifax 3-Bureau Credit Report and ScoresXX/XX/XXXX XXXX Details XX/XX/XXXX XX/XX/XXXX Equifax 3-Bureau Credit Report and Scores XX/XX/XXXX XXXX Details XX/XX/XXXX XX/XX/XXXX,,EQUIFAX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
except in as much as it risks their bottom line. Equifax Complete Premier PlanXX/XX/XXXX XXXX Details XX/XX/XXXX Equifax Credit File XX/XX/XXXX XXXX XX/XX/XXXX Equifax Complete Family Plan XX/XX/XXXX XXXX Details XX/XX/XXXXEquifax 3-Bureau Credit Report and Scores XX/XX/XXXX XXXX Details XX/XX/XXXX XX/XX/XXXX Equifax Complete Advantage PlanXX/XX/XXXX XXXX Details XX/XX/XXXX Equifax 3-Bureau Credit Report and ScoresXX/XX/XXXX XXXX Details XX/XX/XXXX XX/XX/XXXX Equifax 3-Bureau Credit Report and Scores XX/XX/XXXX XXXX Details XX/XX/XXXX XX/XX/XXXX,,EQUIFAX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
except in as much as it risks their bottom line. Equifax Complete Premier PlanXX/XX/XXXX XXXX Details XX/XX/XXXX Equifax Credit File XX/XX/XXXX XXXX XX/XX/XXXX Equifax Complete Family Plan XX/XX/XXXX XXXX Details XX/XX/XXXXEquifax 3-Bureau Credit Report and Scores XX/XX/XXXX XXXX Details XX/XX/XXXX XX/XX/XXXX Equifax Complete Advantage PlanXX/XX/XXXX XXXX Details XX/XX/XXXX Equifax 3-Bureau Credit Report and ScoresXX/XX/XXXX XXXX Details XX/XX/XXXX XX/XX/XXXX Equifax 3-Bureau Credit Report and Scores XX/XX/XXXX XXXX Details XX/XX/XXXX XX/XX/XXXX,,EQUIFAX has a 0% timely response rate to CFPB complaints.
The most common issue reported against except in as much as it risks their bottom line. Equifax Complete Premier PlanXX/XX/XXXX XXXX Details XX/XX/XXXX Equifax Credit File XX/XX/XXXX XXXX XX/XX/XXXX Equifax Complete Family Plan XX/XX/XXXX XXXX Details XX/XX/XXXXEquifax 3-Bureau Credit Report and Scores XX/XX/XXXX XXXX Details XX/XX/XXXX XX/XX/XXXX Equifax Complete Advantage PlanXX/XX/XXXX XXXX Details XX/XX/XXXX Equifax 3-Bureau Credit Report and ScoresXX/XX/XXXX XXXX Details XX/XX/XXXX XX/XX/XXXX Equifax 3-Bureau Credit Report and Scores XX/XX/XXXX XXXX Details XX/XX/XXXX XX/XX/XXXX,,EQUIFAX is "they would have worked with the telecom system to instruct callers to call back - unless their call center is playing games to make their service levels look great ( 100 % of calls answered within 60 seconds! Because they are basically answering then telling people to hang up and call back .... ). Equifax is a sketch company" in the "so they continue to collect premiums/revenue with no actual cost or risk to them. By the way" product category.
Read our methodology — how this data is sourced, computed, and verified.