Total complaints
1
Filed since By X
2026 data Public-data reference. official source
'' ex : Forb '' for Forbearance
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows '' ex : Forb '' for Forbearance's complaint history from CFPB public records. 1 consumers have filed complaints since By X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
By X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
'' ex : Forb '' for Forbearance complaint mix by product
- I had 1 100.0% – 0% relief
How '' ex : Forb '' for Forbearance's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I had not heard back from Navient. I called around XXXX and spoke with XXXX . I asked if there were any updates since last week after having not received the call back I was promised. I found out some upsetting information from her. Apparently my ( automated ) payments have all been after my cycle date | 1 |
Top States
| State | Complaints |
|---|---|
| '' that was causing confusion and frustration on my end as well because I was having trouble understanding what he was trying to say in order to connect the dots to solve the problem at hand. It very much seemed like I was an annoyance to him and was trying to get me off the phone at all costs instead of actually helping me to figure out this worrisome situation. He eventually told me that they were definitely going to check into everything and that I should be hearing back from someone within the week. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I would never have agreed to set the payment date I currently have ( the last person I spoke to regarding my payment change suggested that I could move my payment date | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About '' ex : Forb '' for Forbearance
'' ex : Forb '' for Forbearance has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to By X, and the most recent logged activity is By XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, '' ex : Forb '' for Forbearance reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I had not heard back from Navient. I called around XXXX and spoke with XXXX . I asked if there were any updates since last week after having not received the call back I was promised. I found out some upsetting information from her. Apparently my ( automated ) payments have all been after my cycle date", and the single most common underlying issue is "I would never have agreed to set the payment date I currently have ( the last person I spoke to regarding my payment change suggested that I could move my payment date".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating '' ex : Forb '' for Forbearance: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does '' ex : Forb '' for Forbearance have?
'' ex : Forb '' for Forbearance has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does '' ex : Forb '' for Forbearance respond to complaints on time?
'' ex : Forb '' for Forbearance has a 0% timely response rate to CFPB complaints.
What is the most common complaint about '' ex : Forb '' for Forbearance?
The most common issue reported against '' ex : Forb '' for Forbearance is "I would never have agreed to set the payment date I currently have ( the last person I spoke to regarding my payment change suggested that I could move my payment date" in the "I had not heard back from Navient. I called around XXXX and spoke with XXXX . I asked if there were any updates since last week after having not received the call back I was promised. I found out some upsetting information from her. Apparently my ( automated ) payments have all been after my cycle date" product category.
Read our methodology — how this data is sourced, computed, and verified.
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