Total complaints
1
Filed since It g
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows even when all terms of the promotion are fulfilled.'s complaint history from CFPB public records. 1 consumers have filed complaints since It g. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since It g
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How even when all terms of the promotion are fulfilled.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| IE : XXXX XXXX lost millions for opening accounts without customers permissionand a practice of encouraging a customer to open a new account for a bonus -- -then not providing the promised bonus | 1 |
| Issue | Complaints |
|---|---|
| that was employed by this Citibank branch in 2019 | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
even when all terms of the promotion are fulfilled. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to It g, and the most recent logged activity is It goes wi, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, even when all terms of the promotion are fulfilled. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "IE : XXXX XXXX lost millions for opening accounts without customers permissionand a practice of encouraging a customer to open a new account for a bonus -- -then not providing the promised bonus", and the single most common underlying issue is "that was employed by this Citibank branch in 2019".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating even when all terms of the promotion are fulfilled.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
even when all terms of the promotion are fulfilled. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
even when all terms of the promotion are fulfilled. has a 0% timely response rate to CFPB complaints.
The most common issue reported against even when all terms of the promotion are fulfilled. is "that was employed by this Citibank branch in 2019" in the "IE : XXXX XXXX lost millions for opening accounts without customers permissionand a practice of encouraging a customer to open a new account for a bonus -- -then not providing the promised bonus" product category.
Read our methodology — how this data is sourced, computed, and verified.