Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows even thought nothing about my creditworthiness has changed. ) Apparently if I had called within 30 days's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How even thought nothing about my creditworthiness has changed. ) Apparently if I had called within 30 days's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| less than 2 weeks after I receive both the pieces of mail and 10 days before my payment due date | 1 |
| State | Complaints |
|---|---|
| this wouldn't have happened | 1 |
| Issue | Complaints |
|---|---|
| so called XXXX. I waited a very long time for a representative who said my rewards couldn't be used because the account was in the process of being closed. '' I explained that the statement said the rewards were available. She put me on hold to check what to do and came back to say that she would transfer me to someone who would reopen the account and then I could use the rewards. I waiting for another very long time - now well over an hour on the phone with USBank before reaching the next agent. At first he didn't understand why I had been transferred and said he was in underwriting. Then he said that because it was more than 30 days since the notice | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
even thought nothing about my creditworthiness has changed. ) Apparently if I had called within 30 days has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, even thought nothing about my creditworthiness has changed. ) Apparently if I had called within 30 days reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "less than 2 weeks after I receive both the pieces of mail and 10 days before my payment due date", and the single most common underlying issue is "so called XXXX. I waited a very long time for a representative who said my rewards couldn't be used because the account was in the process of being closed. '' I explained that the statement said the rewards were available. She put me on hold to check what to do and came back to say that she would transfer me to someone who would reopen the account and then I could use the rewards. I waiting for another very long time - now well over an hour on the phone with USBank before reaching the next agent. At first he didn't understand why I had been transferred and said he was in underwriting. Then he said that because it was more than 30 days since the notice".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating even thought nothing about my creditworthiness has changed. ) Apparently if I had called within 30 days: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
even thought nothing about my creditworthiness has changed. ) Apparently if I had called within 30 days has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
even thought nothing about my creditworthiness has changed. ) Apparently if I had called within 30 days has a 0% timely response rate to CFPB complaints.
The most common issue reported against even thought nothing about my creditworthiness has changed. ) Apparently if I had called within 30 days is "so called XXXX. I waited a very long time for a representative who said my rewards couldn't be used because the account was in the process of being closed. '' I explained that the statement said the rewards were available. She put me on hold to check what to do and came back to say that she would transfer me to someone who would reopen the account and then I could use the rewards. I waiting for another very long time - now well over an hour on the phone with USBank before reaching the next agent. At first he didn't understand why I had been transferred and said he was in underwriting. Then he said that because it was more than 30 days since the notice" in the "less than 2 weeks after I receive both the pieces of mail and 10 days before my payment due date" product category.
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