Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows even though we were in the middle of a pandemic.'s complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How even though we were in the middle of a pandemic.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I submitted a payment of {$370.00} to Synovus Bank through XXXX Bank 's automatic bill pay. Since XXXX I had made an effort to pay Synovus in the middle of the month ( although the check was not due until the 1st ) to give it time to clear. On or about XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| I immediately stopped payment on this second check and paid Synovus bank {$750.00} on XX/XX/XXXX to make up for the missed XXXX payment. I made the payment on XX/XX/XXXX in person at the XXXX XXXX of Synovus Bank located at XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
even though we were in the middle of a pandemic. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, even though we were in the middle of a pandemic. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I submitted a payment of {$370.00} to Synovus Bank through XXXX Bank 's automatic bill pay. Since XXXX I had made an effort to pay Synovus in the middle of the month ( although the check was not due until the 1st ) to give it time to clear. On or about XX/XX/XXXX", and the single most common underlying issue is "I immediately stopped payment on this second check and paid Synovus bank {$750.00} on XX/XX/XXXX to make up for the missed XXXX payment. I made the payment on XX/XX/XXXX in person at the XXXX XXXX of Synovus Bank located at XXXX XXXX XXXX XXXX XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating even though we were in the middle of a pandemic.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
even though we were in the middle of a pandemic. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
even though we were in the middle of a pandemic. has a 0% timely response rate to CFPB complaints.
The most common issue reported against even though we were in the middle of a pandemic. is "I immediately stopped payment on this second check and paid Synovus bank {$750.00} on XX/XX/XXXX to make up for the missed XXXX payment. I made the payment on XX/XX/XXXX in person at the XXXX XXXX of Synovus Bank located at XXXX XXXX XXXX XXXX XXXX XXXX" in the "I submitted a payment of {$370.00} to Synovus Bank through XXXX Bank 's automatic bill pay. Since XXXX I had made an effort to pay Synovus in the middle of the month ( although the check was not due until the 1st ) to give it time to clear. On or about XX/XX/XXXX" product category.
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