Total complaints
1
Filed since Than
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows even though they said my credit was not looked at. ( How can a loan decision be made without looking at my credit? ) I requested to speak to their supervisor. The supervisor's complaint history from CFPB public records. 1 consumers have filed complaints since Than. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Than
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How even though they said my credit was not looked at. ( How can a loan decision be made without looking at my credit? ) I requested to speak to their supervisor. The supervisor's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Upgrade Customer Support I did NOT apply for a loan. I clicked on the Click Here '' link that took me to a page with a list of documents | 1 |
| State | Complaints |
|---|---|
| XXXX | 1 |
| Issue | Complaints |
|---|---|
| I became even more worried and called the company. The representative I spoke to said she saw nothing in her system '' in my name and just not to worry about it. I asked | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
even though they said my credit was not looked at. ( How can a loan decision be made without looking at my credit? ) I requested to speak to their supervisor. The supervisor has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Than, and the most recent logged activity is Thank you, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, even though they said my credit was not looked at. ( How can a loan decision be made without looking at my credit? ) I requested to speak to their supervisor. The supervisor reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Upgrade Customer Support I did NOT apply for a loan. I clicked on the Click Here '' link that took me to a page with a list of documents", and the single most common underlying issue is "I became even more worried and called the company. The representative I spoke to said she saw nothing in her system '' in my name and just not to worry about it. I asked".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating even though they said my credit was not looked at. ( How can a loan decision be made without looking at my credit? ) I requested to speak to their supervisor. The supervisor: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
even though they said my credit was not looked at. ( How can a loan decision be made without looking at my credit? ) I requested to speak to their supervisor. The supervisor has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
even though they said my credit was not looked at. ( How can a loan decision be made without looking at my credit? ) I requested to speak to their supervisor. The supervisor has a 0% timely response rate to CFPB complaints.
The most common issue reported against even though they said my credit was not looked at. ( How can a loan decision be made without looking at my credit? ) I requested to speak to their supervisor. The supervisor is "I became even more worried and called the company. The representative I spoke to said she saw nothing in her system '' in my name and just not to worry about it. I asked" in the "Upgrade Customer Support I did NOT apply for a loan. I clicked on the Click Here '' link that took me to a page with a list of documents" product category.
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