Total complaints
3
Filed since Duri
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows even though the forbearance documents list a {$0.00} required payment for those months. They also did not indicate on my credit report that the account was in forbearance.'s complaint history from CFPB public records. 3 consumers have filed complaints since Duri. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
3
Filed since Duri
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How even though the forbearance documents list a {$0.00} required payment for those months. They also did not indicate on my credit report that the account was in forbearance.'s 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX reported me as 30 | 2 |
| XXXX reported me as XXXX | 1 |
| Issue | Complaints |
|---|---|
| 90 | 2 |
| XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
even though the forbearance documents list a {$0.00} required payment for those months. They also did not indicate on my credit report that the account was in forbearance. has accumulated 3 consumer complaints in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Duri, and the most recent logged activity is During the, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, even though the forbearance documents list a {$0.00} required payment for those months. They also did not indicate on my credit report that the account was in forbearance. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX reported me as 30", and the single most common underlying issue is "90".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating even though the forbearance documents list a {$0.00} required payment for those months. They also did not indicate on my credit report that the account was in forbearance.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
even though the forbearance documents list a {$0.00} required payment for those months. They also did not indicate on my credit report that the account was in forbearance. has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
even though the forbearance documents list a {$0.00} required payment for those months. They also did not indicate on my credit report that the account was in forbearance. has a 0% timely response rate to CFPB complaints.
The most common issue reported against even though the forbearance documents list a {$0.00} required payment for those months. They also did not indicate on my credit report that the account was in forbearance. is "90" in the "XXXX reported me as 30" product category.
Read our methodology — how this data is sourced, computed, and verified.