even though it was under an insurance claim. In XXXX XXXX my credit report took a hit. Capital One placed a Repo and Charge off on my credit report causing it to drop over 100 points. Since the car was totaled

What the CFPB Record Shows About even though it was under an insurance claim. In XXXX XXXX my credit report took a hit. Capital One placed a Repo and Charge off on my credit report causing it to drop over 100 points. Since the car was totaled

even though it was under an insurance claim. In XXXX XXXX my credit report took a hit. Capital One placed a Repo and Charge off on my credit report causing it to drop over 100 points. Since the car was totaled has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The car re, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, even though it was under an insurance claim. In XXXX XXXX my credit report took a hit. Capital One placed a Repo and Charge off on my credit report causing it to drop over 100 points. Since the car was totaled reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received a letter from Capital One stating I had unpaid fees which were impound fees and repossession fees due to the fact insurance never picked up the car nor looked at it. I called that day and was told to have insurance contact them which I did. However", and the single most common underlying issue is "my car payment was ahead and up to date. During this time".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating even though it was under an insurance claim. In XXXX XXXX my credit report took a hit. Capital One placed a Repo and Charge off on my credit report causing it to drop over 100 points. Since the car was totaled: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.