Total complaints
1
Filed since 21.
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows even though after I left messages for her 3 times during the next 3 days. Then on XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since 21. . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since 21.
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How even though after I left messages for her 3 times during the next 3 days. Then on XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I requested audio recordings from Bank of America/Merill XXXX for the whole conversation ( verbal and tone ) my husband had with them over the phone made on or around XX/XX/XXXX. The representative | 1 |
| State | Complaints |
|---|---|
| another representative called me back saying that they can not share the verbal content | 1 |
| Issue | Complaints |
|---|---|
| told me they can not share the recordings but promised to share with me the verbal content of the recordings through her ( this was communicated on their recorded line ). Then I pursued a timeline as to when to share the verbal content part | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
even though after I left messages for her 3 times during the next 3 days. Then on XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 21. , and the most recent logged activity is 21. On XX/, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, even though after I left messages for her 3 times during the next 3 days. Then on XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I requested audio recordings from Bank of America/Merill XXXX for the whole conversation ( verbal and tone ) my husband had with them over the phone made on or around XX/XX/XXXX. The representative", and the single most common underlying issue is "told me they can not share the recordings but promised to share with me the verbal content of the recordings through her ( this was communicated on their recorded line ). Then I pursued a timeline as to when to share the verbal content part".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating even though after I left messages for her 3 times during the next 3 days. Then on XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
even though after I left messages for her 3 times during the next 3 days. Then on XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
even though after I left messages for her 3 times during the next 3 days. Then on XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against even though after I left messages for her 3 times during the next 3 days. Then on XX/XX/XXXX is "told me they can not share the recordings but promised to share with me the verbal content of the recordings through her ( this was communicated on their recorded line ). Then I pursued a timeline as to when to share the verbal content part" in the "I requested audio recordings from Bank of America/Merill XXXX for the whole conversation ( verbal and tone ) my husband had with them over the phone made on or around XX/XX/XXXX. The representative" product category.
Read our methodology — how this data is sourced, computed, and verified.