Total complaints
1
Filed since As y
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows even now's complaint history from CFPB public records. 1 consumers have filed complaints since As y. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since As y
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How even now's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| this was not acceptable news and it seemed that it would be 40 days until we would receive the balance of the funds and to have the loan paid off. That just didnt seem right or proper or fair | 1 |
| State | Complaints |
|---|---|
| much to my despair | 1 |
| Issue | Complaints |
|---|---|
| I called the Loss Draft Department at PHH again and got no answers or information which we could rely on. It was a big blank I dont know from everyone we spoke with. We asked to speak with supervisors and were told none were available. We insisted and were transferred to XXXX XXXX ( XXXX ) that day who told us he would be our point of contact and that he would personally reach out to his counterpart in the Loss Draft Department named XXXX XXXX. Now | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
even now has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As y, and the most recent logged activity is As you can, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, even now reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "this was not acceptable news and it seemed that it would be 40 days until we would receive the balance of the funds and to have the loan paid off. That just didnt seem right or proper or fair", and the single most common underlying issue is "I called the Loss Draft Department at PHH again and got no answers or information which we could rely on. It was a big blank I dont know from everyone we spoke with. We asked to speak with supervisors and were told none were available. We insisted and were transferred to XXXX XXXX ( XXXX ) that day who told us he would be our point of contact and that he would personally reach out to his counterpart in the Loss Draft Department named XXXX XXXX. Now".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating even now: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
even now has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
even now has a 0% timely response rate to CFPB complaints.
The most common issue reported against even now is "I called the Loss Draft Department at PHH again and got no answers or information which we could rely on. It was a big blank I dont know from everyone we spoke with. We asked to speak with supervisors and were told none were available. We insisted and were transferred to XXXX XXXX ( XXXX ) that day who told us he would be our point of contact and that he would personally reach out to his counterpart in the Loss Draft Department named XXXX XXXX. Now" in the "this was not acceptable news and it seemed that it would be 40 days until we would receive the balance of the funds and to have the loan paid off. That just didnt seem right or proper or fair" product category.
Read our methodology — how this data is sourced, computed, and verified.