Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows etc. They then informed me that there were no notes originally filed in my report and that they never knew about the XXXX XXXX fraudulent OTP or that they had alerted me to fraudulent activity. Bank of America then opened up a complaint on my behalf since they did not do any investigating and didn't record my original notes. The complain number is # XXXX.'s complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How etc. They then informed me that there were no notes originally filed in my report and that they never knew about the XXXX XXXX fraudulent OTP or that they had alerted me to fraudulent activity. Bank of America then opened up a complaint on my behalf since they did not do any investigating and didn't record my original notes. The complain number is # XXXX.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was charged for the fraud dispute on my statement. I had not received any information about my fraud claim and no one contacted me for further information or evidence. I immediately called Bank of America and they informed me that the vendor ( who they could not provide me the name of ) had proof that I had received the goods. '' They could not provide me with the address they were sent to | 1 |
| Issue | Complaints |
|---|---|
| or who the vendor was. I explained that I never made these purchases | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
etc. They then informed me that there were no notes originally filed in my report and that they never knew about the XXXX XXXX fraudulent OTP or that they had alerted me to fraudulent activity. Bank of America then opened up a complaint on my behalf since they did not do any investigating and didn't record my original notes. The complain number is # XXXX. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XXXX XX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, etc. They then informed me that there were no notes originally filed in my report and that they never knew about the XXXX XXXX fraudulent OTP or that they had alerted me to fraudulent activity. Bank of America then opened up a complaint on my behalf since they did not do any investigating and didn't record my original notes. The complain number is # XXXX. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was charged for the fraud dispute on my statement. I had not received any information about my fraud claim and no one contacted me for further information or evidence. I immediately called Bank of America and they informed me that the vendor ( who they could not provide me the name of ) had proof that I had received the goods. '' They could not provide me with the address they were sent to", and the single most common underlying issue is "or who the vendor was. I explained that I never made these purchases".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating etc. They then informed me that there were no notes originally filed in my report and that they never knew about the XXXX XXXX fraudulent OTP or that they had alerted me to fraudulent activity. Bank of America then opened up a complaint on my behalf since they did not do any investigating and didn't record my original notes. The complain number is # XXXX.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
etc. They then informed me that there were no notes originally filed in my report and that they never knew about the XXXX XXXX fraudulent OTP or that they had alerted me to fraudulent activity. Bank of America then opened up a complaint on my behalf since they did not do any investigating and didn't record my original notes. The complain number is # XXXX. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
etc. They then informed me that there were no notes originally filed in my report and that they never knew about the XXXX XXXX fraudulent OTP or that they had alerted me to fraudulent activity. Bank of America then opened up a complaint on my behalf since they did not do any investigating and didn't record my original notes. The complain number is # XXXX. has a 0% timely response rate to CFPB complaints.
The most common issue reported against etc. They then informed me that there were no notes originally filed in my report and that they never knew about the XXXX XXXX fraudulent OTP or that they had alerted me to fraudulent activity. Bank of America then opened up a complaint on my behalf since they did not do any investigating and didn't record my original notes. The complain number is # XXXX. is "or who the vendor was. I explained that I never made these purchases" in the "I was charged for the fraud dispute on my statement. I had not received any information about my fraud claim and no one contacted me for further information or evidence. I immediately called Bank of America and they informed me that the vendor ( who they could not provide me the name of ) had proof that I had received the goods. '' They could not provide me with the address they were sent to" product category.
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