Total complaints
1
Filed since XX/X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows etc. The requirement for the 0.5 % discount was to bring in new funds equaling 150 % of the amount to be mortgaged. This additional discount would result in an equivalent rate of 1.875 %. Chase bank at this time implied all was ok to move forward with this process and therefore I transferred the required funding over to the Chase bank system and awaited further processing. There were NO OTHER requirements or limits disclosed at this time. This Additional incentive discount is also disclosed on their web page's complaint history from CFPB public records. 1 consumers have filed complaints since XX/X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XX/X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How etc. The requirement for the 0.5 % discount was to bring in new funds equaling 150 % of the amount to be mortgaged. This additional discount would result in an equivalent rate of 1.875 %. Chase bank at this time implied all was ok to move forward with this process and therefore I transferred the required funding over to the Chase bank system and awaited further processing. There were NO OTHER requirements or limits disclosed at this time. This Additional incentive discount is also disclosed on their web page's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| as of XX/XX/XXXX was 2.685 % APR with a buy down cost of 1.061 points for an interest rate of 2.375 %. I inquired about if any additional incentives could be attained to possibly lower the rate further and the Mortgage banker stated that Chase Bank currently offers an additional discount of up to 0.5 % off | 1 |
| State | Complaints |
|---|---|
| and again lists no further requirements or limits : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
| Issue | Complaints |
|---|---|
| for whatever purpose | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
etc. The requirement for the 0.5 % discount was to bring in new funds equaling 150 % of the amount to be mortgaged. This additional discount would result in an equivalent rate of 1.875 %. Chase bank at this time implied all was ok to move forward with this process and therefore I transferred the required funding over to the Chase bank system and awaited further processing. There were NO OTHER requirements or limits disclosed at this time. This Additional incentive discount is also disclosed on their web page has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, etc. The requirement for the 0.5 % discount was to bring in new funds equaling 150 % of the amount to be mortgaged. This additional discount would result in an equivalent rate of 1.875 %. Chase bank at this time implied all was ok to move forward with this process and therefore I transferred the required funding over to the Chase bank system and awaited further processing. There were NO OTHER requirements or limits disclosed at this time. This Additional incentive discount is also disclosed on their web page reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "as of XX/XX/XXXX was 2.685 % APR with a buy down cost of 1.061 points for an interest rate of 2.375 %. I inquired about if any additional incentives could be attained to possibly lower the rate further and the Mortgage banker stated that Chase Bank currently offers an additional discount of up to 0.5 % off", and the single most common underlying issue is "for whatever purpose".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating etc. The requirement for the 0.5 % discount was to bring in new funds equaling 150 % of the amount to be mortgaged. This additional discount would result in an equivalent rate of 1.875 %. Chase bank at this time implied all was ok to move forward with this process and therefore I transferred the required funding over to the Chase bank system and awaited further processing. There were NO OTHER requirements or limits disclosed at this time. This Additional incentive discount is also disclosed on their web page: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
etc. The requirement for the 0.5 % discount was to bring in new funds equaling 150 % of the amount to be mortgaged. This additional discount would result in an equivalent rate of 1.875 %. Chase bank at this time implied all was ok to move forward with this process and therefore I transferred the required funding over to the Chase bank system and awaited further processing. There were NO OTHER requirements or limits disclosed at this time. This Additional incentive discount is also disclosed on their web page has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
etc. The requirement for the 0.5 % discount was to bring in new funds equaling 150 % of the amount to be mortgaged. This additional discount would result in an equivalent rate of 1.875 %. Chase bank at this time implied all was ok to move forward with this process and therefore I transferred the required funding over to the Chase bank system and awaited further processing. There were NO OTHER requirements or limits disclosed at this time. This Additional incentive discount is also disclosed on their web page has a 0% timely response rate to CFPB complaints.
The most common issue reported against etc. The requirement for the 0.5 % discount was to bring in new funds equaling 150 % of the amount to be mortgaged. This additional discount would result in an equivalent rate of 1.875 %. Chase bank at this time implied all was ok to move forward with this process and therefore I transferred the required funding over to the Chase bank system and awaited further processing. There were NO OTHER requirements or limits disclosed at this time. This Additional incentive discount is also disclosed on their web page is "for whatever purpose" in the "as of XX/XX/XXXX was 2.685 % APR with a buy down cost of 1.061 points for an interest rate of 2.375 %. I inquired about if any additional incentives could be attained to possibly lower the rate further and the Mortgage banker stated that Chase Bank currently offers an additional discount of up to 0.5 % off" product category.
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