Total complaints
1
Filed since XXXX
2026 data Public-data reference. official source
etc. Secondly
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows etc. Secondly's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
XXXX
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
etc. Secondly complaint mix by product
- notice of 1 100.0% – 0% relief
How etc. Secondly's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| notice of ownership change. This letter verifies that ownership was transferred on XXXX XXXX XXXX. I dont understand what this means. First | 1 |
Top States
| State | Complaints |
|---|---|
| I dont know what application or paperwork you are referring to because the last information you received from me was XXXX XXXX XXXX payments made XXXX XXXX XXXX XXXX XXXX XXXX XXXX I submitted late on XXXX XXXX XXXX. Oh | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| how did they transfer on XXXX XXXX XXXX and my modification was completed on XXXX XXXX XXXX. I see so many illegal & unethical practices of this company. Its so sad. We work hard just for you to try & take our money. XXXX XXXX XXXX XXXX I received a letter with important account information. The total amount due on the account is XXXX XXXX XXXX XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About etc. Secondly
etc. Secondly has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, etc. Secondly reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "notice of ownership change. This letter verifies that ownership was transferred on XXXX XXXX XXXX. I dont understand what this means. First", and the single most common underlying issue is "how did they transfer on XXXX XXXX XXXX and my modification was completed on XXXX XXXX XXXX. I see so many illegal & unethical practices of this company. Its so sad. We work hard just for you to try & take our money. XXXX XXXX XXXX XXXX I received a letter with important account information. The total amount due on the account is XXXX XXXX XXXX XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating etc. Secondly: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does etc. Secondly have?
etc. Secondly has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does etc. Secondly respond to complaints on time?
etc. Secondly has a 0% timely response rate to CFPB complaints.
What is the most common complaint about etc. Secondly?
The most common issue reported against etc. Secondly is "how did they transfer on XXXX XXXX XXXX and my modification was completed on XXXX XXXX XXXX. I see so many illegal & unethical practices of this company. Its so sad. We work hard just for you to try & take our money. XXXX XXXX XXXX XXXX I received a letter with important account information. The total amount due on the account is XXXX XXXX XXXX XXXX XXXX" in the "notice of ownership change. This letter verifies that ownership was transferred on XXXX XXXX XXXX. I dont understand what this means. First" product category.
Read our methodology — how this data is sourced, computed, and verified.
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