etc. I no longer felt 100 % accountable for this error. I asked them to look at my 22 year history with USAA and please refund the interest charge so that I could move the balance to another card

What the CFPB Record Shows About etc. I no longer felt 100 % accountable for this error. I asked them to look at my 22 year history with USAA and please refund the interest charge so that I could move the balance to another card

etc. I no longer felt 100 % accountable for this error. I asked them to look at my 22 year history with USAA and please refund the interest charge so that I could move the balance to another card has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, etc. I no longer felt 100 % accountable for this error. I asked them to look at my 22 year history with USAA and please refund the interest charge so that I could move the balance to another card reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "there was no available 0 % offer to transfer me to", and the single most common underlying issue is "while simultaneously expressing confusion as I am a responsible credit card consumer with a history of only using 0 % loans. While on hold I walked myself back through the online experience. That's where I began to see how confusing the online Balance Transfer experience is".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating etc. I no longer felt 100 % accountable for this error. I asked them to look at my 22 year history with USAA and please refund the interest charge so that I could move the balance to another card: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.