2026 data Public-data reference. official source

etc. I let them know I had never seen this before and I didn't know who filled that out. The next day I logged into the NFCU portal to look at the application again

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows etc. I let them know I had never seen this before and I didn't know who filled that out. The next day I logged into the NFCU portal to look at the application again's complaint history from CFPB public records. 1 consumers have filed complaints since We i. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
We i
Since

Total complaints

1

Filed since We i

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

etc. I let them know I had never seen this before and I didn't know who filled that out. The next day I logged into the NFCU portal to look at the application again complaint mix by product

Total complaints: 1

etc. I let them know I had never seen this before and I didn't know who filled that out. The next day I logged into the NFCU portal to look at the application again complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). then we: 1 complaints (100.0%), resolution 0.0% then we 100.0%
  • then we 1 100.0% 0% relief

How etc. I let them know I had never seen this before and I didn't know who filled that out. The next day I logged into the NFCU portal to look at the application again's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
then we were told that the underwriters said we showed a monthly loss of {$25000.00}. This is ridiculous 1

Top States

State Complaints
and it was different from the screenshot NFCU had sent me. Clearly someone at NFCU was modifying our loan application without our knowledge or consent. I have attached screenshots of both versions so you can see this for yourself. 1

Top Issues

Issue Complaints
including incorrect phone number 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About etc. I let them know I had never seen this before and I didn't know who filled that out. The next day I logged into the NFCU portal to look at the application again

etc. I let them know I had never seen this before and I didn't know who filled that out. The next day I logged into the NFCU portal to look at the application again has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to We i, and the most recent logged activity is We immedia, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, etc. I let them know I had never seen this before and I didn't know who filled that out. The next day I logged into the NFCU portal to look at the application again reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "then we were told that the underwriters said we showed a monthly loss of {$25000.00}. This is ridiculous", and the single most common underlying issue is "including incorrect phone number".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating etc. I let them know I had never seen this before and I didn't know who filled that out. The next day I logged into the NFCU portal to look at the application again: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does etc. I let them know I had never seen this before and I didn't know who filled that out. The next day I logged into the NFCU portal to look at the application again have?

etc. I let them know I had never seen this before and I didn't know who filled that out. The next day I logged into the NFCU portal to look at the application again has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does etc. I let them know I had never seen this before and I didn't know who filled that out. The next day I logged into the NFCU portal to look at the application again respond to complaints on time?

etc. I let them know I had never seen this before and I didn't know who filled that out. The next day I logged into the NFCU portal to look at the application again has a 0% timely response rate to CFPB complaints.

What is the most common complaint about etc. I let them know I had never seen this before and I didn't know who filled that out. The next day I logged into the NFCU portal to look at the application again?

The most common issue reported against etc. I let them know I had never seen this before and I didn't know who filled that out. The next day I logged into the NFCU portal to look at the application again is "including incorrect phone number" in the "then we were told that the underwriters said we showed a monthly loss of {$25000.00}. This is ridiculous" product category.

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