Total complaints
15
Filed since Addi
2026 data Public-data reference. official source
etc
15 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
15 consumer complaints filed with the CFPB
This profile shows etc's complaint history from CFPB public records. 15 consumers have filed complaints since Addi. The company has a 0% timely response rate and has provided relief in 0% of cases.
15
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
10
States Active
Addi
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
etc complaint mix by product
- such as 2 18.2% – 0% relief
- Rent Recovery 2 18.2% – 0% relief
- disputing the 2 18.2% – 0% relief
- XXXX XXXX 2 18.2% – 0% relief
- which would 1 9.1% – 0% relief
- I feel 1 9.1% – 0% relief
- cited in 1 9.1% – 0% relief
How etc's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| such as FCRA to request as such. Ive attached and circled some factual errors on this account ; such as inconsistencies with payment history | 2 |
| Rent Recovery Solutions claims this debt on behalf of XXXX XXXX. We didn't rent from XXXX XXXX | 2 |
| disputing the report. I sent them copies of my bills at my present address | 2 |
| XXXX XXXX XXXX claims this debt on behalf of XXXX XXXX. We didn't rent from XXXX XXXX | 2 |
| which would have paid off my credit card debt completely. They have ruined my Credit File for no reason | 1 |
| I feel extremely violated and taken advantage of by this entire ordeal. Whenever I spoke to Nissan XXXX | 1 |
| cited in XXXX once as saying | 1 |
| I feel this company is engaged in fraudulent loan practices or is profiting from selling sensitive data to 3rd parties or something like that. My credit is impeccable | 1 |
| on time | 1 |
| so I do not have a USA phone and they allege that they can not verify my identity ( I have offered to the company the phone number of my accountant in the USA. I have a company in XXXX | 1 |
| are also in my name | 1 |
Top States
| State | Complaints |
|---|---|
| if necessary? Receipts that we are owed by law? Thirdly | 4 |
| different dates of last payment | 2 |
| proving that I live at XXXX XXXX XXXX XXXX | 2 |
| CITI IS A COMPANY OF FINANCIAL PREDATORS AND CRIMINALS HUNTING FOR THEIR VICTIMS among the older customers | 1 |
| increased to the point that made it extremely difficult to keep my head above the water. My plan | 1 |
| etc. This is clearly an indicator no lawsuit is big enough for them to not write it off as the cost of doing business. They literally make money by extracting funds from people who have no money. And XXXX | 1 |
| etc. So the PROPRIETARY system they are using to verify income is either a bogus excuse or the company never intended to extend credit in the first place. In other words | 1 |
| etc. Then they recently added to the list of documents needed | 1 |
| etc ) and neither They haven't even answered me. I have already exhausted all the instances that are within my reach. The problem is that I am quarantined in XXXX and I urgently need to use my credit card. I do not understand the reasons they put to rehabilitate them. | 1 |
| and are paid in full before the due dates. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| how could the date of first delinquency for this account be XX/XX/2022 | 4 |
| dates of last active are so different between XXXX | 2 |
| and proof of my previous address for 27 years prior to that. I sent a copy of my Ms. drivers license | 2 |
| and to grab anything in their reach - unauthorised charges | 1 |
| I explained to them that in the past few months | 1 |
| We are no longer having overdraft fees. I have been changed overdraft fees of {$10.00} and then {$40.00} for {$1.00} | 1 |
| stable job for 10 years | 1 |
| as requested. However | 1 |
| but they have not accepted it because the phone is not in my name ). I have faxed the company a note ( XX/XX/2020 ) and a copy of all the documents so that they can verify my identity ( Passport | 1 |
| property taxes | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About etc
etc has accumulated 15 consumer complaints in the CFPB public database, with filings active across 10 U.S. states. Of those submissions, 7 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Addi, and the most recent logged activity is We sent ba, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, etc reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "such as FCRA to request as such. Ive attached and circled some factual errors on this account ; such as inconsistencies with payment history", and the single most common underlying issue is "how could the date of first delinquency for this account be XX/XX/2022".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating etc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does etc have?
etc has received 15 consumer complaints filed with the Consumer Financial Protection Bureau.
Does etc respond to complaints on time?
etc has a 0% timely response rate to CFPB complaints.
What is the most common complaint about etc?
The most common issue reported against etc is "how could the date of first delinquency for this account be XX/XX/2022" in the "such as FCRA to request as such. Ive attached and circled some factual errors on this account ; such as inconsistencies with payment history" product category.
Read our methodology — how this data is sourced, computed, and verified.
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