Total complaints
1
Filed since Orig
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows ET. Thank you for banking with M & T. -- - -- - Original Message -- - Sent : XX/XX/XXXX XXXX XXXX To : M & T Bank Subject : RE : General Account Question The link is to the M & T website! Honestly? https : //checking.mtb.com/ I will be filing with a complaint with Consumer Financial Protection Bureau . XXXX XXXX. -- - DateXX/XX/2020FromXXXX - M & T Customer ServiceToXXXX XXXX SubjectRE : RE : General Account QuestionMessageDear XXXX XXXX : Thank you for your follow-up Cash Bonus inquiry. I forwarded your message to the appropriate area for review. You can expect a response to your concerns shortly. Thank you for banking with M & T.'s complaint history from CFPB public records. 1 consumers have filed complaints since Orig. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Orig
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How ET. Thank you for banking with M & T. -- - -- - Original Message -- - Sent : XX/XX/XXXX XXXX XXXX To : M & T Bank Subject : RE : General Account Question The link is to the M & T website! Honestly? https : //checking.mtb.com/ I will be filing with a complaint with Consumer Financial Protection Bureau . XXXX XXXX. -- - DateXX/XX/2020FromXXXX - M & T Customer ServiceToXXXX XXXX SubjectRE : RE : General Account QuestionMessageDear XXXX XXXX : Thank you for your follow-up Cash Bonus inquiry. I forwarded your message to the appropriate area for review. You can expect a response to your concerns shortly. Thank you for banking with M & T.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| etc. Please show me where this information is. Am I missing something? The XXXX code attached to the application was automatically added by M & T when I filled out my information. XXXX XXXX Original Message -- - Sent:XX/XX/2020 XXXX XXXX To : XXXX XXXX Subject : RE : General Account Question Dear XXXX XXXX : Thank you for your follow-up Cash Bonus inquiry. Unfortunately | 1 |
| Issue | Complaints |
|---|---|
| we are unable to open or access the link included in your email. I understand the frustration that this has caused. However | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
ET. Thank you for banking with M & T. -- - -- - Original Message -- - Sent : XX/XX/XXXX XXXX XXXX To : M & T Bank Subject : RE : General Account Question The link is to the M & T website! Honestly? https : //checking.mtb.com/ I will be filing with a complaint with Consumer Financial Protection Bureau . XXXX XXXX. -- - DateXX/XX/2020FromXXXX - M & T Customer ServiceToXXXX XXXX SubjectRE : RE : General Account QuestionMessageDear XXXX XXXX : Thank you for your follow-up Cash Bonus inquiry. I forwarded your message to the appropriate area for review. You can expect a response to your concerns shortly. Thank you for banking with M & T. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Orig, and the most recent logged activity is Original M, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, ET. Thank you for banking with M & T. -- - -- - Original Message -- - Sent : XX/XX/XXXX XXXX XXXX To : M & T Bank Subject : RE : General Account Question The link is to the M & T website! Honestly? https : //checking.mtb.com/ I will be filing with a complaint with Consumer Financial Protection Bureau . XXXX XXXX. -- - DateXX/XX/2020FromXXXX - M & T Customer ServiceToXXXX XXXX SubjectRE : RE : General Account QuestionMessageDear XXXX XXXX : Thank you for your follow-up Cash Bonus inquiry. I forwarded your message to the appropriate area for review. You can expect a response to your concerns shortly. Thank you for banking with M & T. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "etc. Please show me where this information is. Am I missing something? The XXXX code attached to the application was automatically added by M & T when I filled out my information. XXXX XXXX Original Message -- - Sent:XX/XX/2020 XXXX XXXX To : XXXX XXXX Subject : RE : General Account Question Dear XXXX XXXX : Thank you for your follow-up Cash Bonus inquiry. Unfortunately", and the single most common underlying issue is "we are unable to open or access the link included in your email. I understand the frustration that this has caused. However".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating ET. Thank you for banking with M & T. -- - -- - Original Message -- - Sent : XX/XX/XXXX XXXX XXXX To : M & T Bank Subject : RE : General Account Question The link is to the M & T website! Honestly? https : //checking.mtb.com/ I will be filing with a complaint with Consumer Financial Protection Bureau . XXXX XXXX. -- - DateXX/XX/2020FromXXXX - M & T Customer ServiceToXXXX XXXX SubjectRE : RE : General Account QuestionMessageDear XXXX XXXX : Thank you for your follow-up Cash Bonus inquiry. I forwarded your message to the appropriate area for review. You can expect a response to your concerns shortly. Thank you for banking with M & T.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
ET. Thank you for banking with M & T. -- - -- - Original Message -- - Sent : XX/XX/XXXX XXXX XXXX To : M & T Bank Subject : RE : General Account Question The link is to the M & T website! Honestly? https : //checking.mtb.com/ I will be filing with a complaint with Consumer Financial Protection Bureau . XXXX XXXX. -- - DateXX/XX/2020FromXXXX - M & T Customer ServiceToXXXX XXXX SubjectRE : RE : General Account QuestionMessageDear XXXX XXXX : Thank you for your follow-up Cash Bonus inquiry. I forwarded your message to the appropriate area for review. You can expect a response to your concerns shortly. Thank you for banking with M & T. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
ET. Thank you for banking with M & T. -- - -- - Original Message -- - Sent : XX/XX/XXXX XXXX XXXX To : M & T Bank Subject : RE : General Account Question The link is to the M & T website! Honestly? https : //checking.mtb.com/ I will be filing with a complaint with Consumer Financial Protection Bureau . XXXX XXXX. -- - DateXX/XX/2020FromXXXX - M & T Customer ServiceToXXXX XXXX SubjectRE : RE : General Account QuestionMessageDear XXXX XXXX : Thank you for your follow-up Cash Bonus inquiry. I forwarded your message to the appropriate area for review. You can expect a response to your concerns shortly. Thank you for banking with M & T. has a 0% timely response rate to CFPB complaints.
The most common issue reported against ET. Thank you for banking with M & T. -- - -- - Original Message -- - Sent : XX/XX/XXXX XXXX XXXX To : M & T Bank Subject : RE : General Account Question The link is to the M & T website! Honestly? https : //checking.mtb.com/ I will be filing with a complaint with Consumer Financial Protection Bureau . XXXX XXXX. -- - DateXX/XX/2020FromXXXX - M & T Customer ServiceToXXXX XXXX SubjectRE : RE : General Account QuestionMessageDear XXXX XXXX : Thank you for your follow-up Cash Bonus inquiry. I forwarded your message to the appropriate area for review. You can expect a response to your concerns shortly. Thank you for banking with M & T. is "we are unable to open or access the link included in your email. I understand the frustration that this has caused. However" in the "etc. Please show me where this information is. Am I missing something? The XXXX code attached to the application was automatically added by M & T when I filled out my information. XXXX XXXX Original Message -- - Sent:XX/XX/2020 XXXX XXXX To : XXXX XXXX Subject : RE : General Account Question Dear XXXX XXXX : Thank you for your follow-up Cash Bonus inquiry. Unfortunately" product category.
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