Total complaints
1
Filed since STAR
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows especially as I had been a preferred customer for over 40 years! Over the next month I called the support department over 10 times and got differing answers about how I could get my funds returned. Very unprofessional.'s complaint history from CFPB public records. 1 consumers have filed complaints since STAR. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since STAR
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How especially as I had been a preferred customer for over 40 years! Over the next month I called the support department over 10 times and got differing answers about how I could get my funds returned. Very unprofessional.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX My accounts were closed by US Bank on XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| XXXX contacted me to inform me that my debit card had failed. When I contacted US Bank support | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
especially as I had been a preferred customer for over 40 years! Over the next month I called the support department over 10 times and got differing answers about how I could get my funds returned. Very unprofessional. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to STAR, and the most recent logged activity is START OF E, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, especially as I had been a preferred customer for over 40 years! Over the next month I called the support department over 10 times and got differing answers about how I could get my funds returned. Very unprofessional. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX My accounts were closed by US Bank on XX/XX/XXXX", and the single most common underlying issue is "XXXX contacted me to inform me that my debit card had failed. When I contacted US Bank support".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating especially as I had been a preferred customer for over 40 years! Over the next month I called the support department over 10 times and got differing answers about how I could get my funds returned. Very unprofessional.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
especially as I had been a preferred customer for over 40 years! Over the next month I called the support department over 10 times and got differing answers about how I could get my funds returned. Very unprofessional. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
especially as I had been a preferred customer for over 40 years! Over the next month I called the support department over 10 times and got differing answers about how I could get my funds returned. Very unprofessional. has a 0% timely response rate to CFPB complaints.
The most common issue reported against especially as I had been a preferred customer for over 40 years! Over the next month I called the support department over 10 times and got differing answers about how I could get my funds returned. Very unprofessional. is "XXXX contacted me to inform me that my debit card had failed. When I contacted US Bank support" in the "XXXX My accounts were closed by US Bank on XX/XX/XXXX" product category.
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