Total complaints
1
Filed since On t
2026 data Public-data reference. official source
escrow shortages or principal
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows escrow shortages or principal's complaint history from CFPB public records. 1 consumers have filed complaints since On t. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On t
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
escrow shortages or principal complaint mix by product
- it states 1 100.0% – 0% relief
How escrow shortages or principal's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| it states the following : If you would like to make an extra payment toward the loan principal | 1 |
Top States
| State | Complaints |
|---|---|
| depending upon the specifics of the accounts and the amount of the funds received. Each monthly Loan payment sent was double the Loan amount due. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and we will evaluate whether the payment is eligible for a principal pre-payment based on the account status. If we receive funds in excess of the total amount due without instructions | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About escrow shortages or principal
escrow shortages or principal has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On t, and the most recent logged activity is On the Wel, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, escrow shortages or principal reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "it states the following : If you would like to make an extra payment toward the loan principal", and the single most common underlying issue is "and we will evaluate whether the payment is eligible for a principal pre-payment based on the account status. If we receive funds in excess of the total amount due without instructions".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating escrow shortages or principal: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does escrow shortages or principal have?
escrow shortages or principal has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does escrow shortages or principal respond to complaints on time?
escrow shortages or principal has a 0% timely response rate to CFPB complaints.
What is the most common complaint about escrow shortages or principal?
The most common issue reported against escrow shortages or principal is "and we will evaluate whether the payment is eligible for a principal pre-payment based on the account status. If we receive funds in excess of the total amount due without instructions" in the "it states the following : If you would like to make an extra payment toward the loan principal" product category.
Read our methodology — how this data is sourced, computed, and verified.
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