Total complaints
1
Filed since Neve
2026 data Public-data reference. official source
escalated the call
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows escalated the call's complaint history from CFPB public records. 1 consumers have filed complaints since Neve. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Neve
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
escalated the call complaint mix by product
- I mailed 1 100.0% – 0% relief
How escalated the call's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I mailed in a copy of my drivers license. I received another decline letter stating my drivers license ( which I know was most definitely legible when I mailed it ) was unable to be read. So I went to a branch and they scanned and e-mailed the driver 's license. I then got a second denial letter stating the application was determined to be fraud. So then we called application services | 1 |
Top States
| State | Complaints |
|---|---|
| they sent a link to upload my SS card and drivers license | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and had to send it off to another department. And | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About escalated the call
escalated the call has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Neve, and the most recent logged activity is Neverthele, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, escalated the call reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I mailed in a copy of my drivers license. I received another decline letter stating my drivers license ( which I know was most definitely legible when I mailed it ) was unable to be read. So I went to a branch and they scanned and e-mailed the driver 's license. I then got a second denial letter stating the application was determined to be fraud. So then we called application services", and the single most common underlying issue is "and had to send it off to another department. And".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating escalated the call: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does escalated the call have?
escalated the call has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does escalated the call respond to complaints on time?
escalated the call has a 0% timely response rate to CFPB complaints.
What is the most common complaint about escalated the call?
The most common issue reported against escalated the call is "and had to send it off to another department. And" in the "I mailed in a copy of my drivers license. I received another decline letter stating my drivers license ( which I know was most definitely legible when I mailed it ) was unable to be read. So I went to a branch and they scanned and e-mailed the driver 's license. I then got a second denial letter stating the application was determined to be fraud. So then we called application services" product category.
Read our methodology — how this data is sourced, computed, and verified.
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