Total complaints
1
Filed since Ever
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows equivalent of XXXX points. Please see the attached spreadsheet that has the calculation shown for both the credit cards with the purchase dates's complaint history from CFPB public records. 1 consumers have filed complaints since Ever. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Ever
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How equivalent of XXXX points. Please see the attached spreadsheet that has the calculation shown for both the credit cards with the purchase dates's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| as a customer I made a purchase | 1 |
| State | Complaints |
|---|---|
| amount | 1 |
| Issue | Complaints |
|---|---|
| which is why I continued to use Chase. The information that the Chase team has provided has conflicted on several occasions. It appears that the reward rate was mis-advertised | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
equivalent of XXXX points. Please see the attached spreadsheet that has the calculation shown for both the credit cards with the purchase dates has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Ever, and the most recent logged activity is Every time, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, equivalent of XXXX points. Please see the attached spreadsheet that has the calculation shown for both the credit cards with the purchase dates reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "as a customer I made a purchase", and the single most common underlying issue is "which is why I continued to use Chase. The information that the Chase team has provided has conflicted on several occasions. It appears that the reward rate was mis-advertised".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating equivalent of XXXX points. Please see the attached spreadsheet that has the calculation shown for both the credit cards with the purchase dates: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
equivalent of XXXX points. Please see the attached spreadsheet that has the calculation shown for both the credit cards with the purchase dates has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
equivalent of XXXX points. Please see the attached spreadsheet that has the calculation shown for both the credit cards with the purchase dates has a 0% timely response rate to CFPB complaints.
The most common issue reported against equivalent of XXXX points. Please see the attached spreadsheet that has the calculation shown for both the credit cards with the purchase dates is "which is why I continued to use Chase. The information that the Chase team has provided has conflicted on several occasions. It appears that the reward rate was mis-advertised" in the "as a customer I made a purchase" product category.
Read our methodology — how this data is sourced, computed, and verified.