Total complaints
1
Filed since Back
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows ending in XXXX : {$19.00} finance charge These charges were applied despite my consistent payments during the promotion period and full payments on both accounts's complaint history from CFPB public records. 1 consumers have filed complaints since Back. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Back
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How ending in XXXX : {$19.00} finance charge These charges were applied despite my consistent payments during the promotion period and full payments on both accounts's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| BOA extended a 0 % APR promotional offer on my credit card accounts ( Account # 1 and Account # 2 ). Throughout the promotional period | 1 |
| State | Complaints |
|---|---|
| under the reasonable assumption that the 0 % APR promotion was still in effect. | 1 |
| Issue | Complaints |
|---|---|
| as proof. Consequently | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
ending in XXXX : {$19.00} finance charge These charges were applied despite my consistent payments during the promotion period and full payments on both accounts has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Back, and the most recent logged activity is Background, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, ending in XXXX : {$19.00} finance charge These charges were applied despite my consistent payments during the promotion period and full payments on both accounts reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "BOA extended a 0 % APR promotional offer on my credit card accounts ( Account # 1 and Account # 2 ). Throughout the promotional period", and the single most common underlying issue is "as proof. Consequently".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating ending in XXXX : {$19.00} finance charge These charges were applied despite my consistent payments during the promotion period and full payments on both accounts: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
ending in XXXX : {$19.00} finance charge These charges were applied despite my consistent payments during the promotion period and full payments on both accounts has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
ending in XXXX : {$19.00} finance charge These charges were applied despite my consistent payments during the promotion period and full payments on both accounts has a 0% timely response rate to CFPB complaints.
The most common issue reported against ending in XXXX : {$19.00} finance charge These charges were applied despite my consistent payments during the promotion period and full payments on both accounts is "as proof. Consequently" in the "BOA extended a 0 % APR promotional offer on my credit card accounts ( Account # 1 and Account # 2 ). Throughout the promotional period" product category.
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