Total complaints
2
Filed since They
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows emails to their executive board's complaint history from CFPB public records. 2 consumers have filed complaints since They. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since They
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How emails to their executive board's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but due to Harvey was cancelled. A horrible disaster was actually a godsend for us. In XXXX we still heard nothing. We received our statements and then notices from their attorneys office in XXXX. We have had to file bankruptcy 4 times to stop the sale. We dont even need to file bankruptcy. We are now onto our 3rd law firm to help. In XXXX after numerous complaints being filed with the FTC | 2 |
| State | Complaints |
|---|---|
| and their senior attorney they cancelled the sale the morning of the auction and all of sudden Wells Fargo wanted to help. I requested at that time that all correspondence be done via email or letters. Having to call and explain the situation with them is a joke. This went on until right before XXXX. They researched and said that they made note of the bankruptcy and would not be auctioning and to start on the loan modification process. On XX/XX/XXXX I called to start the process and through a recording was told that the house was being auctioned XX/XX/XXXX and the kicker is that we received a letter from a VP in their home mortgage department telling me they were working on the problem dated the very same day. | 2 |
| Issue | Complaints |
|---|---|
| Texas Attorneys General and Federal offices | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
emails to their executive board has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to They, and the most recent logged activity is They again, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, emails to their executive board reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but due to Harvey was cancelled. A horrible disaster was actually a godsend for us. In XXXX we still heard nothing. We received our statements and then notices from their attorneys office in XXXX. We have had to file bankruptcy 4 times to stop the sale. We dont even need to file bankruptcy. We are now onto our 3rd law firm to help. In XXXX after numerous complaints being filed with the FTC", and the single most common underlying issue is "Texas Attorneys General and Federal offices".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating emails to their executive board: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
emails to their executive board has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
emails to their executive board has a 0% timely response rate to CFPB complaints.
The most common issue reported against emails to their executive board is "Texas Attorneys General and Federal offices" in the "but due to Harvey was cancelled. A horrible disaster was actually a godsend for us. In XXXX we still heard nothing. We received our statements and then notices from their attorneys office in XXXX. We have had to file bankruptcy 4 times to stop the sale. We dont even need to file bankruptcy. We are now onto our 3rd law firm to help. In XXXX after numerous complaints being filed with the FTC" product category.
Read our methodology — how this data is sourced, computed, and verified.