Total complaints
1
Filed since Hist
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows emailed and called them but there has been no resolution to this and no progress. Experian has not even been open to giving us a resolution timeline.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,11226,,Consent provided,Web,2024-12-31,Closed with explanation,Yes,N/A,11338552's complaint history from CFPB public records. 1 consumers have filed complaints since Hist. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Hist
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How emailed and called them but there has been no resolution to this and no progress. Experian has not even been open to giving us a resolution timeline.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,11226,,Consent provided,Web,2024-12-31,Closed with explanation,Yes,N/A,11338552's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| someone was able to get control of my Experian account and also opened an Experian checking account 3. I need to prove my identity to Experian | 1 |
| Issue | Complaints |
|---|---|
| utility bill | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
emailed and called them but there has been no resolution to this and no progress. Experian has not even been open to giving us a resolution timeline.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,11226,,Consent provided,Web,2024-12-31,Closed with explanation,Yes,N/A,11338552 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Hist, and the most recent logged activity is History : , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, emailed and called them but there has been no resolution to this and no progress. Experian has not even been open to giving us a resolution timeline.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,11226,,Consent provided,Web,2024-12-31,Closed with explanation,Yes,N/A,11338552 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "someone was able to get control of my Experian account and also opened an Experian checking account 3. I need to prove my identity to Experian", and the single most common underlying issue is "utility bill".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating emailed and called them but there has been no resolution to this and no progress. Experian has not even been open to giving us a resolution timeline.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,11226,,Consent provided,Web,2024-12-31,Closed with explanation,Yes,N/A,11338552: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
emailed and called them but there has been no resolution to this and no progress. Experian has not even been open to giving us a resolution timeline.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,11226,,Consent provided,Web,2024-12-31,Closed with explanation,Yes,N/A,11338552 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
emailed and called them but there has been no resolution to this and no progress. Experian has not even been open to giving us a resolution timeline.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,11226,,Consent provided,Web,2024-12-31,Closed with explanation,Yes,N/A,11338552 has a 0% timely response rate to CFPB complaints.
The most common issue reported against emailed and called them but there has been no resolution to this and no progress. Experian has not even been open to giving us a resolution timeline.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,11226,,Consent provided,Web,2024-12-31,Closed with explanation,Yes,N/A,11338552 is "utility bill" in the "someone was able to get control of my Experian account and also opened an Experian checking account 3. I need to prove my identity to Experian" product category.
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