Total complaints
1
Filed since When
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows email or write me to say my file was incomplete ( which it wasn't ) or that fraud had been found.'s complaint history from CFPB public records. 1 consumers have filed complaints since When. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since When
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How email or write me to say my file was incomplete ( which it wasn't ) or that fraud had been found.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I called to follow up. It was then I was told that my file had been closed because it was incomplete. I asked how it was incomplete | 1 |
| Issue | Complaints |
|---|---|
| always being told the next rep/department would be able to reinstate my file and give me the 2.75 % I was supposed to get. No one could tell me why my file was closed or what fraud '' had been committed. No one could tell me why Freedom Mortgage | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
email or write me to say my file was incomplete ( which it wasn't ) or that fraud had been found. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to When, and the most recent logged activity is When I did, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, email or write me to say my file was incomplete ( which it wasn't ) or that fraud had been found. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called to follow up. It was then I was told that my file had been closed because it was incomplete. I asked how it was incomplete", and the single most common underlying issue is "always being told the next rep/department would be able to reinstate my file and give me the 2.75 % I was supposed to get. No one could tell me why my file was closed or what fraud '' had been committed. No one could tell me why Freedom Mortgage".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating email or write me to say my file was incomplete ( which it wasn't ) or that fraud had been found.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
email or write me to say my file was incomplete ( which it wasn't ) or that fraud had been found. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
email or write me to say my file was incomplete ( which it wasn't ) or that fraud had been found. has a 0% timely response rate to CFPB complaints.
The most common issue reported against email or write me to say my file was incomplete ( which it wasn't ) or that fraud had been found. is "always being told the next rep/department would be able to reinstate my file and give me the 2.75 % I was supposed to get. No one could tell me why my file was closed or what fraud '' had been committed. No one could tell me why Freedom Mortgage" in the "I called to follow up. It was then I was told that my file had been closed because it was incomplete. I asked how it was incomplete" product category.
Read our methodology — how this data is sourced, computed, and verified.