Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows email or secure message after these suspicious changes.'s complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How email or secure message after these suspicious changes.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| an unauthorized person impersonating me contacted a Citibank call center and accessed my account by phone. A call center transaction was posted transferring {$10000.00} from my checking account to the old account. In addition | 1 |
| Issue | Complaints |
|---|---|
| in spite of our earlier agreement blocking checks. Citibank had actual knowledge ( from the XXXX incident ) that my account number and my social security number had both been compromised | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
email or secure message after these suspicious changes. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, email or secure message after these suspicious changes. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "an unauthorized person impersonating me contacted a Citibank call center and accessed my account by phone. A call center transaction was posted transferring {$10000.00} from my checking account to the old account. In addition", and the single most common underlying issue is "in spite of our earlier agreement blocking checks. Citibank had actual knowledge ( from the XXXX incident ) that my account number and my social security number had both been compromised".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating email or secure message after these suspicious changes.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
email or secure message after these suspicious changes. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
email or secure message after these suspicious changes. has a 0% timely response rate to CFPB complaints.
The most common issue reported against email or secure message after these suspicious changes. is "in spite of our earlier agreement blocking checks. Citibank had actual knowledge ( from the XXXX incident ) that my account number and my social security number had both been compromised" in the "an unauthorized person impersonating me contacted a Citibank call center and accessed my account by phone. A call center transaction was posted transferring {$10000.00} from my checking account to the old account. In addition" product category.
Read our methodology — how this data is sourced, computed, and verified.