Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Email Correspondence ) Unfortunately's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Email Correspondence ) Unfortunately's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I contacted Synchrony Bank MASTERCARD to dispute my charge from XXXX and to remove charge from my account. In my complaint I addressed the fact that XXXX did not provide expectations as provided and that XXXX prevaricated from my complaint matter. Simply put | 1 |
| State | Complaints |
|---|---|
| Synchrony Bank misunderstood the complaint matter as Synchrony Bank erroneously would charge back my card in the amount of {$100.00} and on XX/XX/XXXX. I contacted Synchrony Bank to determine the purpose and/or reason/s why. Synchrony Bank indicated that they received a receipt that service was ordered from the website however Synchrony Bank completely dismissed the gravamen of the complaint in the first place. | 1 |
| Issue | Complaints |
|---|---|
| Synchrony Bank removed charges from my account. ( Refer to EXHIBIT D-1 | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Email Correspondence ) Unfortunately has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Email Correspondence ) Unfortunately reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I contacted Synchrony Bank MASTERCARD to dispute my charge from XXXX and to remove charge from my account. In my complaint I addressed the fact that XXXX did not provide expectations as provided and that XXXX prevaricated from my complaint matter. Simply put", and the single most common underlying issue is "Synchrony Bank removed charges from my account. ( Refer to EXHIBIT D-1".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Email Correspondence ) Unfortunately: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Email Correspondence ) Unfortunately has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Email Correspondence ) Unfortunately has a 0% timely response rate to CFPB complaints.
The most common issue reported against Email Correspondence ) Unfortunately is "Synchrony Bank removed charges from my account. ( Refer to EXHIBIT D-1" in the "I contacted Synchrony Bank MASTERCARD to dispute my charge from XXXX and to remove charge from my account. In my complaint I addressed the fact that XXXX did not provide expectations as provided and that XXXX prevaricated from my complaint matter. Simply put" product category.
Read our methodology — how this data is sourced, computed, and verified.