Total complaints
49
Filed since Afte
2026 data Public-data reference. official source
49 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
49 consumer complaints filed with the CFPB
This profile shows email's complaint history from CFPB public records. 49 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
49
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
39
States Active
Afte
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
email complaint mix by product
- there is 3 20.0% – 0% relief
- early 3 20.0% – 0% relief
- a mere 2 13.3% – 0% relief
- however 2 13.3% – 0% relief
- XXXX XXXX 2 13.3% – 0% relief
- I mailed 2 13.3% – 0% relief
- XXXX weeks 1 6.7% – 0% relief
How email's 49 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| there is no resolution or follow through. Below is a timeline and I am also happy to upload my call logs | 3 |
| early | 3 |
| a mere statement does not satisfy the burden of proof. therefore I request you provide : 1. The original contract or agreement. 2. A detailed accounting of the debt | 2 |
| however | 2 |
| XXXX XXXX XXXX XXXX | 2 |
| I mailed a properly documented dispute letter to Experian | 2 |
| XXXX weeks later | 1 |
| I enclosed a copy of my photo ID | 1 |
| with a balance of {$940.00}. I made a payment of {$450.00} onXXXX XXXX. On XXXX XXXX | 1 |
| XXXX XXXX is making claims that they did mail out notice | 1 |
| XXXX I receive a letter notifying me {$100.00} and some change was transferred on XX/XX/XXXX to the fraudulent account | 1 |
| I withdrew my funds and sought to close the account. Unlike most financial institutions | 1 |
| Capital One is making claims that they did mail out notice | 1 |
| but it is getting confusing and people do not understand what information to include. I was contacted in XXXX by text message that a delivery could not be completed by XXXX. At the time | 1 |
| I was forced to make a payment on an escrow obligation I no longer owed | 1 |
| but right after the accident I lost my job and was unable to continue to make the payments. They never called | 1 |
| Marcus did not send any communication besides one email after I have tried calling twice. My account was frozen before this email was received. On my third contact attempt | 1 |
| XXXX was approved for the SBA covid19 disaster loan ( EDIL ). On XX/XX/XXXX the funds ( {$12000.00} ) from SBA ( EDIL ) loan were deposit into the bank account ending in XXXX. The funds were accepted and received into the account by Capital One bank. Five days following SBA deposited {$10000.00} grant funds into the account which my business qualified for. Nor once have Capital one question these funds being deposited into the account. As I mention above recently | 1 |
| I called Associated Credit Services on XX/XX/2025 | 1 |
| I explicitly requested the following information from Experian regarding the verification process : - Details on how the disputed item was verified | 1 |
| my wife | 1 |
| I again contacted Comenity Bank and spoke with XXXX supervisors. Both confirmed they could not explain why the account was closed. They informed me the account had been closed | 1 |
| Friday | 1 |
| XX/XX/XXXX | 1 |
| XXXX | 1 |
| I received another statement in the mail from Associated Bank | 1 |
| item XXXX ) and charged as additional escrow junk fees '' commonly labeled as admin | 1 |
| Weve been astounded at the lack of contact | 1 |
| we provided a late XXXX notice. In response | 1 |
| lack of informed consent | 1 |
| and within a few weeks it was removed. This time when I disputed this new account in collections | 1 |
| again | 1 |
| on XX/XX/XXXX | 1 |
| notice of the right to dispute | 1 |
| agents | 1 |
| CA XXXX Subject : Cease and Desist Communication Regarding Alleged Debt Account Number XXXX XXXX XXXX XXXX XXXX XXXX To Whom It May Concern : This letter is a formal notice that | 1 |
| I submitted a complaint to Wells Fargos Executive Office | 1 |
| I created a Veem account | 1 |
| Cherry Technologies was required to provide me with all business records related to the fraudulent account within 30 days | 1 |
| since I still had sufficient funds in the account. I initially spoke to a supervisor who was extremely rude | 1 |
| I demand that you STOP | 1 |
Top States
| State | Complaints |
|---|---|
| phone call | 4 |
| and mailing address on file. | 3 |
| any attempt to confirm these car loans should have been done by now!!! | 3 |
| letters | 2 |
| and fax that they have overcharged me | 2 |
| and mailing address were all wrong | 2 |
| and phone number. I was transferred to the XXXX department | 1 |
| mail ) - Whether the furnisher provided personal identifiers ( XXXX | 1 |
| payment button unavailable ). About 15 minutes later I received an email that the first payment processed. | 1 |
| and date of birthyet my request was continuously denied. | 1 |
| and Best Buy Credit Card information. | 1 |
| and social media ) simply to get a valid exemption honored. | 1 |
| or send a letter stating i owed a balance for over 12 months. In return my credit has dropped XXXX points | 1 |
| phone number associated with the account | 1 |
| or communication link to spoke with someone who could solve this issue. It has been well over for 30 days since Capital One bank capital one bank has restricted | 1 |
| or phone call. ( Attached : phone call history. ) At first | 1 |
| mail ) | 1 |
| fax | 1 |
| or mail. | 1 |
| mobile and finally asked me to email him 3 pay stubs from my job which have the last 4 of my banking account number. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| even after repeatedly submitting the proof they need. And honestly | 3 |
| I demand that you cease and desist from all communication with me | 2 |
| their accounting is totally opaque ( they have yet to provide me with any explanation as to why I was overcharged | 2 |
| when I was on the phone with an agent | 2 |
| downloads from XXXX | 2 |
| Social Security card | 2 |
| including XXXX transfersany payments sent to me are instantly returned. When I call the bank | 1 |
| I specifically asked Equifax to provide the following information : - The date Equifax contacted the furnisher - Full contact information for the furnisher ( name | 1 |
| my first payment didn't show as processed. I normally receive an immediate notification and email that the payment was received | 1 |
| I have never received anything from them with regards to any changes until well after-the-fact. Had XXXX XXXX not canceled my regularly scheduled auto-billing which had been in place since XX/XX/XXXX | 1 |
| on XX/XX/XXXX. I had almost {$300.00} taken from my current account within 3 days and was blindsided. Nonetheless | 1 |
| so I had to call customer service. This is where the ordeal truly began. Despite not using Citibanks services for anything beyond the CD | 1 |
| I have never received anything from them with regards to any changes until well after-the-fact. Had Capital One not canceled my regularly scheduled auto-billing which had been in place since XX/XX/XXXX | 1 |
| what appeared to be XXXX website | 1 |
| triggering mental health symptoms related to my service-connected conditions | 1 |
| then suddenly one day I get a bill for over {$2000.00} | 1 |
| the associated said that the previous associated DID NOT submit the request correctly | 1 |
| XXXX. I have been in contact with both the lenders | 1 |
| I explained that I had not received any prior communication about this debt and had no knowledge that I owed a balance. She told me they mailed me a letter on XX/XX/2025. At that time | 1 |
| - Contact information of the creditor | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About email
email has accumulated 49 consumer complaints in the CFPB public database, with filings active across 39 U.S. states. Of those submissions, 42 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is XXXX XXXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, email reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "there is no resolution or follow through. Below is a timeline and I am also happy to upload my call logs", and the single most common underlying issue is "even after repeatedly submitting the proof they need. And honestly".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating email: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does email have?
email has received 49 consumer complaints filed with the Consumer Financial Protection Bureau.
Does email respond to complaints on time?
email has a 0% timely response rate to CFPB complaints.
What is the most common complaint about email?
The most common issue reported against email is "even after repeatedly submitting the proof they need. And honestly" in the "there is no resolution or follow through. Below is a timeline and I am also happy to upload my call logs" product category.
Read our methodology — how this data is sourced, computed, and verified.
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