Total complaints
2
Filed since Rega
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows either's complaint history from CFPB public records. 2 consumers have filed complaints since Rega. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Rega
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How either's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| so I had this number. The message was : we are unable to answer phone calls today | 1 |
| their email provided me only a cursory summary that most any debit or credit card statement will reflect the transaction date | 1 |
| State | Complaints |
|---|---|
| but no one from XXXX bothered to inform me that this is the case. Instead | 1 |
| as Cash App implied. One does not need to be an expert to know that | 1 |
| Issue | Complaints |
|---|---|
| but a check in the amount of XXXX. Chase kept XXXX to cover the cost of revolving interest on the outstanding balance that I paid off on XX/XX/XXXX. Why does this keep happening to me? Every single time I have acted in good faith and every single time I have been lied to. I requested from both XXXX and Chase letters that would reflect what has transpired so that I do not have to continually get on the phone and repeat my story and Both XXXX XXXX and XXXX ( the last Chase representative I spoke with today ) agreed to that. XXXX from the Excecutive office | 1 |
| and transaction amounts | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
either has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Rega, and the most recent logged activity is Today I re, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, either reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "so I had this number. The message was : we are unable to answer phone calls today", and the single most common underlying issue is "but a check in the amount of XXXX. Chase kept XXXX to cover the cost of revolving interest on the outstanding balance that I paid off on XX/XX/XXXX. Why does this keep happening to me? Every single time I have acted in good faith and every single time I have been lied to. I requested from both XXXX and Chase letters that would reflect what has transpired so that I do not have to continually get on the phone and repeat my story and Both XXXX XXXX and XXXX ( the last Chase representative I spoke with today ) agreed to that. XXXX from the Excecutive office".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating either: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
either has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
either has a 0% timely response rate to CFPB complaints.
The most common issue reported against either is "but a check in the amount of XXXX. Chase kept XXXX to cover the cost of revolving interest on the outstanding balance that I paid off on XX/XX/XXXX. Why does this keep happening to me? Every single time I have acted in good faith and every single time I have been lied to. I requested from both XXXX and Chase letters that would reflect what has transpired so that I do not have to continually get on the phone and repeat my story and Both XXXX XXXX and XXXX ( the last Chase representative I spoke with today ) agreed to that. XXXX from the Excecutive office" in the "so I had this number. The message was : we are unable to answer phone calls today" product category.
Read our methodology — how this data is sourced, computed, and verified.