Total complaints
1
Filed since As i
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows each time stating they could not verify it was fraud. At the same time's complaint history from CFPB public records. 1 consumers have filed complaints since As i. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since As i
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How each time stating they could not verify it was fraud. At the same time's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I notified them of the fraud and froze my accounts immediately that day on XX/XX/2022. After speaking with them I was told that the account was accessed through XXXX at an ATM through my Mother 's parent account which has access to my account and my sisters. They | 1 |
| State | Complaints |
|---|---|
| the other 2 accounts impacted | 1 |
| Issue | Complaints |
|---|---|
| had their accounts drained the same day and around the same time. My mother was at work in The XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
each time stating they could not verify it was fraud. At the same time has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As i, and the most recent logged activity is As it rela, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, each time stating they could not verify it was fraud. At the same time reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I notified them of the fraud and froze my accounts immediately that day on XX/XX/2022. After speaking with them I was told that the account was accessed through XXXX at an ATM through my Mother 's parent account which has access to my account and my sisters. They", and the single most common underlying issue is "had their accounts drained the same day and around the same time. My mother was at work in The XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating each time stating they could not verify it was fraud. At the same time: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
each time stating they could not verify it was fraud. At the same time has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
each time stating they could not verify it was fraud. At the same time has a 0% timely response rate to CFPB complaints.
The most common issue reported against each time stating they could not verify it was fraud. At the same time is "had their accounts drained the same day and around the same time. My mother was at work in The XXXX" in the "I notified them of the fraud and froze my accounts immediately that day on XX/XX/2022. After speaking with them I was told that the account was accessed through XXXX at an ATM through my Mother 's parent account which has access to my account and my sisters. They" product category.
Read our methodology — how this data is sourced, computed, and verified.