Total complaints
1
Filed since Seve
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows each day expecting that the envelope would arrive. When it didn't's complaint history from CFPB public records. 1 consumers have filed complaints since Seve. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Seve
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How each day expecting that the envelope would arrive. When it didn't's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I received a letter dated XX/XX/XXXX saying that Citi would not open the account because of a previous banking experience. ( I have no recollection of ever having had a bank account at Citi. ) I called the help line | 1 |
| State | Complaints |
|---|---|
| I called the help number again and this time spoke to a man with an XXXX accent | 1 |
| Issue | Complaints |
|---|---|
| and asked her to return the money to the account from which it had been withdrawn. XXXX XXXX XXXX XXXX online. ) She said they couldn't do that but would have to mail a check to the address on record | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
each day expecting that the envelope would arrive. When it didn't has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Seve, and the most recent logged activity is Several da, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, each day expecting that the envelope would arrive. When it didn't reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received a letter dated XX/XX/XXXX saying that Citi would not open the account because of a previous banking experience. ( I have no recollection of ever having had a bank account at Citi. ) I called the help line", and the single most common underlying issue is "and asked her to return the money to the account from which it had been withdrawn. XXXX XXXX XXXX XXXX online. ) She said they couldn't do that but would have to mail a check to the address on record".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating each day expecting that the envelope would arrive. When it didn't: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
each day expecting that the envelope would arrive. When it didn't has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
each day expecting that the envelope would arrive. When it didn't has a 0% timely response rate to CFPB complaints.
The most common issue reported against each day expecting that the envelope would arrive. When it didn't is "and asked her to return the money to the account from which it had been withdrawn. XXXX XXXX XXXX XXXX online. ) She said they couldn't do that but would have to mail a check to the address on record" in the "I received a letter dated XX/XX/XXXX saying that Citi would not open the account because of a previous banking experience. ( I have no recollection of ever having had a bank account at Citi. ) I called the help line" product category.
Read our methodology — how this data is sourced, computed, and verified.