Total complaints
3
Filed since 609
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows during the 2-year period preceding the date on which the request is made ; or ( ii ) for any other purpose's complaint history from CFPB public records. 3 consumers have filed complaints since 609 . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
3
Filed since 609
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How during the 2-year period preceding the date on which the request is made ; or ( ii ) for any other purpose's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| upon request | 3 |
| State | Complaints |
|---|---|
| during the 1-year period preceding the date on which the request is made. ( B ) An identification of a person under subparagraph ( A ) shall include ( i ) the name of the person or | 3 |
| Issue | Complaints |
|---|---|
| clearly and accurately disclose to the Consumer : ( 1 ) All information in the consumer 's file at the time of the request except that -- ( A ) if the consumer to whom the file relates requests that the first 5 digits of the social security number ( or similar identification number ) of the consumer not be included in the disclosure and the consumer reporting agency has received appropriate proof of the identity of the requester | 2 |
| clearly and accurately disclose to the consumer : ( 1 ) All information in the consumer 's file at the time of the request | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
during the 2-year period preceding the date on which the request is made ; or ( ii ) for any other purpose has accumulated 3 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 609 , and the most recent logged activity is Section 60, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, during the 2-year period preceding the date on which the request is made ; or ( ii ) for any other purpose reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "upon request", and the single most common underlying issue is "clearly and accurately disclose to the Consumer : ( 1 ) All information in the consumer 's file at the time of the request except that -- ( A ) if the consumer to whom the file relates requests that the first 5 digits of the social security number ( or similar identification number ) of the consumer not be included in the disclosure and the consumer reporting agency has received appropriate proof of the identity of the requester".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating during the 2-year period preceding the date on which the request is made ; or ( ii ) for any other purpose: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
during the 2-year period preceding the date on which the request is made ; or ( ii ) for any other purpose has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
during the 2-year period preceding the date on which the request is made ; or ( ii ) for any other purpose has a 0% timely response rate to CFPB complaints.
The most common issue reported against during the 2-year period preceding the date on which the request is made ; or ( ii ) for any other purpose is "clearly and accurately disclose to the Consumer : ( 1 ) All information in the consumer 's file at the time of the request except that -- ( A ) if the consumer to whom the file relates requests that the first 5 digits of the social security number ( or similar identification number ) of the consumer not be included in the disclosure and the consumer reporting agency has received appropriate proof of the identity of the requester" in the "upon request" product category.
Read our methodology — how this data is sourced, computed, and verified.