Total complaints
6
Filed since As a
6 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
6 consumer complaints filed with the CFPB
This profile shows Duluth's complaint history from CFPB public records. 6 consumers have filed complaints since As a. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
6
Filed since As a
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Duluth's 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they have refused to correct this information on a recorded line. They advised they sold the debt to another agency | 1 |
| which was listed with a reference number of XXXX at XXXX XXXX. This is not my debt and like XXXX XXXX | 1 |
| Crown took no steps to verify the debt | 1 |
| MA XXXX Phone : To pay by phone or if you have questions about your account | 1 |
| I have been required to attend repeated court settings and respond to filings without ever receiving the documents needed to verify whether Crown Asset has the legal right to collect this debt. Their failure to communicate | 1 |
| risk of default judgment | 1 |
| State | Complaints |
|---|---|
| GA Branch,AR,721XX,,Consent provided,Web,2024-07-12,Closed with explanation,Yes,N/A,9481912 | 1 |
| GA Branch,MO,630XX,,Consent provided,Web,2025-01-29,Closed with explanation,Yes,N/A,11829172 | 1 |
| GA Branch,WA,990XX,,Consent provided,Web,2025-05-22,Closed with explanation,No,N/A,13659478 | 1 |
| GA Branch,NC,28269,,Consent provided,Web,2024-12-01,Closed with explanation,Yes,N/A,10978744 | 1 |
| GA Branch,TX,75093,,Consent provided,Web,2025-12-09,Closed with explanation,Yes,N/A,17856879 | 1 |
| GA Branch,CA,93552,,Consent provided,Web,2025-09-22,Closed with explanation,Yes,N/A,16105810 | 1 |
| Issue | Complaints |
|---|---|
| who I called and they told me they aren't the ones reporting it | 1 |
| asking for validation of debt. I was given a delinquent payment schedule that does not reflect any of my financial activity between XX/XX/XXXX through XX/XX/XXXX. I have never dealt with Crown Asset Management nor XXXXXXXX XXXX I have never made monthly payments of {$130.00} to anyone and have no clue what purchase created the balance of {$2200.00} that you are trying to collect. I disputed the debt and asked them to verify my birthday and the last four of my Social Security number. I am assuming that their reaction was to sell the debt to you. I am not the person for whom you are looking. I am asking you for validation of debt | 1 |
| or cease enforcement based on the dispute. This demonstrates willful noncompliance and may constitute violations of the following laws : 15 U.S.C. 1692e ( 2 ) ( A ) : False representation of the legal status of the debt 15 U.S.C. 1692f : Unfair or unconscionable means to collect a debt 15 U.S.C. 1692g ( b ) : Continuing collection activity after dispute without verification RCW 19.16.250 ( 21 ) : Continued collection activity in Washington after debt dispute without validation RCW 4.28.080 : Improper service under Washington law 12 U.S.C. 5531 ( CFPA/UDAAP ) : Deceptive | 1 |
| XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
| and failure to validate the debt have caused confusion | 1 |
| and the real economic harm of having to defend claims that are not properly validated. I refuse to allow Crown AssetXXXX to profit from sloppy or predatory litigation tactics. I demand the CFPB investigate whether Crown Asset and XXXX are : ( 1 ) suing without adequate validation and chain of assignment ; ( 2 ) using improper service tactics; and ( 3 ) engaging in unfair | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Duluth has accumulated 6 consumer complaints in the CFPB public database, with filings active across 6 U.S. states. Of those submissions, 6 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As a, and the most recent logged activity is The result, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Duluth reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they have refused to correct this information on a recorded line. They advised they sold the debt to another agency", and the single most common underlying issue is "who I called and they told me they aren't the ones reporting it".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Duluth: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Duluth has received 6 consumer complaints filed with the Consumer Financial Protection Bureau.
Duluth has a 0% timely response rate to CFPB complaints.
The most common issue reported against Duluth is "who I called and they told me they aren't the ones reporting it" in the "they have refused to correct this information on a recorded line. They advised they sold the debt to another agency" product category.
Read our methodology — how this data is sourced, computed, and verified.