Total complaints
2
Filed since Call
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows due to this clumsy error's complaint history from CFPB public records. 2 consumers have filed complaints since Call. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Call
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How due to this clumsy error's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| how XXXX had originally been added and how XXXX was added later. He said that he needed to escalate the call to a higher authority. I was put on hold. Then XXXX # XXXX came on the line. I explained to her that I am seeking a letter to explain what had happened in XX/XX/XXXX that caused an inaccurate reporting to the credit bureau as well as the removal of that month after I disputed it | 2 |
| State | Complaints |
|---|---|
| this could be escalated and that the credit bureaus could be notified quickly. We both concluded that they do not yet know that XXXX needs to be removed. I could hear in the background her typing very quickly. She put me on hold once again. She came back on the line and said she is looking at the notes. She said that she was hoping it would get accomplished by XX/XX/XXXX. I said thats a huge delay. She said someone would get an email to rush this. I asked if I could get an email. I asked if the letter could be emailed once its complete. She put in the request. I told her that XXXX XXXX did this very same thing last time. We discovered that that the error was telling XXXX XXXX that XXXX needed be cleared | 1 |
| this could be escalated and that the credit bureaus could be notified quickly. We both concluded that they do not yet know that XXXX needs to be removed. I could hear in the background her typing very quickly. She put me on hold once again. She came back on the line and said she is looking at the notes. She said that she was hoping it would get accomplished by XX/XX/XXXX. I said thats a huge delay. She said someone would get an email to rush this. I asked if I could get an email. I asked if the letter could be emailed once its complete. She put in the request. I told her that US Bank did this very same thing last time. We discovered that that the error was telling US Bank that XXXX needed be cleared | 1 |
| Issue | Complaints |
|---|---|
| she mentioned that it was quite a long file and that she was still reading the notes. I told her that it was totally fine and that I would wait. Then she came back on the line and said that the correction letters were not detailed at all. She said that she was going to request that the investigation team dig into this and supply a letter. I explained that she is now # 4 on the list that would work to get this info. I asked how it would be possible for her to make this happen. I said I was worried that 6 months from now I would be talking to the 22nd person that would be making a similar promise. I asked her if she understood my concern. She said she looked at the names and recognized some of them. She said that she has a bit more experience than them and wanted to really get to the root cause. She then said she needed to put me on a brief hold. She came back on the line and said | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
due to this clumsy error has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Call, and the most recent logged activity is Called XX/, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, due to this clumsy error reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "how XXXX had originally been added and how XXXX was added later. He said that he needed to escalate the call to a higher authority. I was put on hold. Then XXXX # XXXX came on the line. I explained to her that I am seeking a letter to explain what had happened in XX/XX/XXXX that caused an inaccurate reporting to the credit bureau as well as the removal of that month after I disputed it", and the single most common underlying issue is "she mentioned that it was quite a long file and that she was still reading the notes. I told her that it was totally fine and that I would wait. Then she came back on the line and said that the correction letters were not detailed at all. She said that she was going to request that the investigation team dig into this and supply a letter. I explained that she is now # 4 on the list that would work to get this info. I asked how it would be possible for her to make this happen. I said I was worried that 6 months from now I would be talking to the 22nd person that would be making a similar promise. I asked her if she understood my concern. She said she looked at the names and recognized some of them. She said that she has a bit more experience than them and wanted to really get to the root cause. She then said she needed to put me on a brief hold. She came back on the line and said".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating due to this clumsy error: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
due to this clumsy error has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
due to this clumsy error has a 0% timely response rate to CFPB complaints.
The most common issue reported against due to this clumsy error is "she mentioned that it was quite a long file and that she was still reading the notes. I told her that it was totally fine and that I would wait. Then she came back on the line and said that the correction letters were not detailed at all. She said that she was going to request that the investigation team dig into this and supply a letter. I explained that she is now # 4 on the list that would work to get this info. I asked how it would be possible for her to make this happen. I said I was worried that 6 months from now I would be talking to the 22nd person that would be making a similar promise. I asked her if she understood my concern. She said she looked at the names and recognized some of them. She said that she has a bit more experience than them and wanted to really get to the root cause. She then said she needed to put me on a brief hold. She came back on the line and said" in the "how XXXX had originally been added and how XXXX was added later. He said that he needed to escalate the call to a higher authority. I was put on hold. Then XXXX # XXXX came on the line. I explained to her that I am seeking a letter to explain what had happened in XX/XX/XXXX that caused an inaccurate reporting to the credit bureau as well as the removal of that month after I disputed it" product category.
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